# Twilio in December 2018: incidents, uptime and changes

> Twilio in December 2018: 24 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Twilio’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/twilio/2018/12
Last updated: 2019-01-01T03:16:00Z

- Incidents posted: 24 (major/critical: 0) · Maintenance: 1
- By vendor impact label: minor 23, none 1
- Uptime (vendor-reported): 100% free of major/critical incidents, 91.20% free of any incident; outage time 0 min, incident time 2.7 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [November 2018](https://rewindex.com/company/twilio/2018/11.md) · Next: [January 2019](https://rewindex.com/company/twilio/2019/01.md) · [All months](https://rewindex.com/company/twilio/reports.md) · [Twilio](https://rewindex.com/company/twilio.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Outbound SMS Delays to Cell C, South Africa](https://rewindex.com/company/twilio/incidents/804lkqgxw250.md) | minor | 2018-12-01 09:10 UTC | 2018-12-01 10:30 UTC | 1.3 h | resolved |
| [Inbound calls failing to Brazil tollfree phone numbers](https://rewindex.com/company/twilio/incidents/cxpydmp0pz12.md) | minor | 2018-12-02 04:09 UTC | 2018-12-02 07:49 UTC | 3.7 h | resolved |
| [Inbound calls failing to Israel phone numbers](https://rewindex.com/company/twilio/incidents/bfs8mwccxnz2.md) | minor | 2018-12-02 21:09 UTC | 2018-12-02 22:03 UTC | 54 min | resolved |
| [Outbound SMS delivery delays to O2 in UK](https://rewindex.com/company/twilio/incidents/yxknh2n3sdg2.md) | minor | 2018-12-06 10:47 UTC | 2018-12-06 12:11 UTC | 1.4 h | resolved |
| [Outbound SMS delivery delays to O2 in UK](https://rewindex.com/company/twilio/incidents/m4501mkkxwd2.md) | minor | 2018-12-06 15:26 UTC | 2018-12-06 19:12 UTC | 3.8 h | resolved |
| [Duplicate messages for some MMS](https://rewindex.com/company/twilio/incidents/49vjy5w7kdsn.md) | minor | 2018-12-06 20:31 UTC | 2018-12-07 03:46 UTC | 7.3 h | resolved |
| [Inbound calls failing to Indonesia numbers](https://rewindex.com/company/twilio/incidents/njdm1g38xzps.md) | minor | 2018-12-07 06:10 UTC | 2018-12-07 07:20 UTC | 1.2 h | resolved |
| [SMS delays towards AT&T and Sprint from US Toll-free numbers](https://rewindex.com/company/twilio/incidents/6l0187ssm4bw.md) | minor | 2018-12-11 04:31 UTC | 2018-12-11 09:55 UTC | 5.4 h | resolved |
| [Failure to receive calls on some phone numbers in Ireland and Netherlands](https://rewindex.com/company/twilio/incidents/rzpwy62ns3kx.md) | minor | 2018-12-12 13:29 UTC | 2018-12-12 14:30 UTC | 1.0 h | resolved |
| [Inbound Call failures to a subset of Colombian Numbers](https://rewindex.com/company/twilio/incidents/fjxddw8lft8h.md) | minor | 2018-12-14 01:31 UTC | 2018-12-15 00:10 UTC | 23 h | resolved |
| [Outbound SMS Delays to 3, Hutchison network in Indonesia](https://rewindex.com/company/twilio/incidents/8n12gbpyzzgb.md) | minor | 2018-12-14 09:40 UTC | 2018-12-14 10:51 UTC | 1.2 h | resolved |
| [Connectivity failures on the TURN service](https://rewindex.com/company/twilio/incidents/3l914xcsd0m8.md) | minor | 2018-12-14 14:19 UTC | 2018-12-14 14:30 UTC | 11 min | resolved |
| [Outbound SMS Delays to T-Mobile & MetroPCS from US short codes](https://rewindex.com/company/twilio/incidents/6q483cyl54jp.md) | minor | 2018-12-14 16:36 UTC | 2018-12-14 17:08 UTC | 32 min | resolved |
| [SMS Delivery Failure to Nepal Telecom](https://rewindex.com/company/twilio/incidents/t9g2b8952lx2.md) | minor | 2018-12-16 11:05 UTC | 2018-12-16 13:10 UTC | 2.1 h | resolved |
| [DLRs delayed for SMS sent from short codes to T-Mobile in US](https://rewindex.com/company/twilio/incidents/43g07w1vx5s8.md) | minor | 2018-12-17 15:34 UTC | 2018-12-17 17:17 UTC | 1.7 h | resolved |
| [SMS delay for messages sent from short codes to T-Mobile in US](https://rewindex.com/company/twilio/incidents/hf1bs85f0hb6.md) | minor | 2018-12-17 18:22 UTC | 2018-12-17 19:05 UTC | 43 min | resolved |
| [Inbound call failures to some Twilio France, Ireland and Netherlands Numbers](https://rewindex.com/company/twilio/incidents/9wv0ctfft3mj.md) | minor | 2018-12-22 10:02 UTC | 2018-12-22 11:21 UTC | 1.3 h | resolved |
| [Outbound Toll Free SMS delays in US](https://rewindex.com/company/twilio/incidents/j705lysrt06d.md) | none | 2018-12-23 13:29 UTC | 2018-12-23 21:48 UTC | 8.3 h | resolved |
| [Short code MMS delays to US networks](https://rewindex.com/company/twilio/incidents/xfh6cbgmy1v2.md) | minor | 2018-12-25 17:22 UTC | 2018-12-25 21:11 UTC | 3.8 h | resolved |
| [SMS Delivery Failures to Nepal Telecom](https://rewindex.com/company/twilio/incidents/txbtl43p6y1z.md) | minor | 2018-12-26 15:10 UTC | 2018-12-26 17:24 UTC | 2.2 h | resolved |
| [SMS Delivery Delays to Egypt](https://rewindex.com/company/twilio/incidents/l6sp8xbcm5vs.md) | minor | 2018-12-27 13:06 UTC | 2018-12-27 15:29 UTC | 2.4 h | resolved |
| [Inbound Call Failures to Brazil Toll-Free Numbers](https://rewindex.com/company/twilio/incidents/73sr0qzbwh2w.md) | minor | 2018-12-28 10:52 UTC | 2018-12-28 12:20 UTC | 1.5 h | resolved |
| [SMS Delivery failures to Tanzania Vodacom users](https://rewindex.com/company/twilio/incidents/7x3lvtchllj6.md) | minor | 2018-12-31 22:52 UTC | 2019-01-01 03:16 UTC | 4.4 h | resolved |
| [No DLRs from France(208)/Bouygues(20)](https://rewindex.com/company/twilio/incidents/ql2p66lwf4pr.md) | minor | 2018-12-31 22:56 UTC | 2019-01-01 03:05 UTC | 4.2 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Maintenance on Mexico Phone Numbers - Dec 2 12:00 AM to 3:00 AM (PST)](https://rewindex.com/company/twilio/incidents/x9gvyqwk2bfd.md) | maintenance | 2018-12-02 08:00 UTC | 2018-12-02 11:00 UTC | 3.0 h | resolved |

## Cite this

Twilio posted 24 status incidents in December 2018 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/twilio/2018/12
- Citation: Twilio, “Twilio in December 2018” (2018-12-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/2018/12 (CC BY 4.0).
- Markdown link: `[Twilio: Twilio in December 2018 (2018-12-01)](https://rewindex.com/company/twilio/2018/12)`


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Canonical: https://rewindex.com/company/twilio/2018/12 · Markdown: https://rewindex.com/company/twilio/2018/12.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T21:17:00.700Z
