# Outages on December 18, 2018 (UTC) > 11 incidents started on December 18, 2018 (UTC) on the status pages Rewindex archives, 4 labelled major or critical by the vendor (Bandwidth, Box, Shopify); 8 more were still open from earlier days. Canonical: https://rewindex.com/outages/2018-12-18 Last updated: 2018-12-19T06:32:00Z - Incidents started: 11 (major/critical: 4, other: 7) across 10 vendors - Still open from earlier days: 8 · Maintenance windows: 3 · Detected outage events: 0 - By vendor impact label: critical 1, major 3, minor 3, none 4 - Previous day with incidents: [2018-12-17](https://rewindex.com/outages/2018-12-17.md) · Next: [2018-12-19](https://rewindex.com/outages/2018-12-19.md) · [All days](https://rewindex.com/outages.md) Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages. ## Incidents started this day | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment -Multiple Markets](https://rewindex.com/company/bandwidth/incidents/g4wjvq0llycr.md) | critical | 2018-12-18 19:54 UTC | 2018-12-19 05:49 UTC | resolved | | [Box](https://rewindex.com/company/box.md) | [\[High\] Box for Salesforce Issue](https://rewindex.com/company/box/incidents/nyfdynztfb99.md) | major | 2018-12-18 03:14 UTC | 2018-12-18 04:55 UTC | resolved | | [Shopify](https://rewindex.com/company/shopify.md) | [Tap, Chip & Swipe Readers are providing error messages when processing payments in UK and Ireland](https://rewindex.com/company/shopify/incidents/hqvb6d1y534q.md) | major | 2018-12-18 15:50 UTC | 2018-12-18 16:14 UTC | resolved | | [Mux](https://rewindex.com/company/mux.md) | [Direct Uploads failing](https://rewindex.com/company/mux/incidents/fxnwbjct5byt.md) | major | 2018-12-18 17:58 UTC | 2018-12-18 19:03 UTC | resolved | | [Opsgenie](https://rewindex.com/company/opsgenie.md) | [Elevated API Errors](https://rewindex.com/company/opsgenie/incidents/lr8w9btyq71r.md) | minor | 2018-12-18 00:43 UTC | 2018-12-18 00:47 UTC | resolved | | [Contentful](https://rewindex.com/company/contentful.md) | [Issues with the Content Management API and Content Delivery API](https://rewindex.com/company/contentful/incidents/7gmnfsyfvl6p.md) | minor | 2018-12-18 15:00 UTC | 2018-12-18 15:07 UTC | resolved | | [Plivo](https://rewindex.com/company/plivo.md) | [Failures on inbound SMS & Voice towards Rochester, St. Cloud & Fargo numbers in US](https://rewindex.com/company/plivo/incidents/xy6jt8rtbsn4.md) | minor | 2018-12-18 20:23 UTC | 2018-12-19 06:32 UTC | resolved | | [Pendo](https://rewindex.com/company/pendo.md) | [Issue with mobile iOS application crashes](https://rewindex.com/company/pendo/incidents/p4hht9yykg2m.md) | none | 2018-12-18 16:11 UTC | 2018-12-18 21:36 UTC | resolved | | [Box](https://rewindex.com/company/box.md) | [\[Minor\] Box.com and Content API errors](https://rewindex.com/company/box/incidents/qw5363bk0y3c.md) | none | 2018-12-18 17:52 UTC | 2018-12-18 17:52 UTC | resolved | | [Cloudinary](https://rewindex.com/company/cloudinary.md) | [Elevated errors in uploads, transformations, and API calls](https://rewindex.com/company/cloudinary/incidents/hpq4vlxtknf8.md) | none | 2018-12-18 19:24 UTC | 2018-12-18 21:34 UTC | resolved | | [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [Free Hosted Grafana Database Unavailable](https://rewindex.com/company/grafana-cloud/incidents/kbr4cq9flyyf.md) | none | 2018-12-18 23:54 UTC | 2018-12-19 00:33 UTC | resolved | ## Still open from earlier days | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Optimizely](https://rewindex.com/company/optimizely.md) | [FIND having intermittent issue](https://rewindex.com/company/optimizely/incidents/7v3s91gmb5tg.md) | major | 2018-12-13 12:15 UTC | 2019-01-25 09:46 UTC | resolved | | [Segment](https://rewindex.com/company/segment.md) | [Source Sync Delays](https://rewindex.com/company/segment/incidents/mj56yv668t10.md) | minor | 2018-12-14 19:24 UTC | 2018-12-19 17:15 UTC | resolved | | [Canva](https://rewindex.com/company/canva.md) | [Can't access Canva \ upon logging in](https://rewindex.com/company/canva/incidents/1lbn7jqlc02k.md) | minor | 2018-12-17 06:59 UTC | 2018-12-18 05:53 UTC | resolved | | [Heap](https://rewindex.com/company/heap.md) | [Delayed Heap SQL Syncs](https://rewindex.com/company/heap/incidents/x2y1nbzwyr5t.md) | minor | 2018-12-17 15:51 UTC | 2018-12-18 17:29 UTC | resolved | | [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Search Functionality](https://rewindex.com/company/smartsheet/incidents/jv9zm4bygq0d.md) | minor | 2018-12-17 17:30 UTC | 2018-12-18 17:44 UTC | resolved | | [HubSpot](https://rewindex.com/company/hubspot.md) | [Marketing Hub Starter emails have been flagged as dangerous by Google](https://rewindex.com/company/hubspot/incidents/q4z0lq97z5bs.md) | minor | 2018-12-17 20:41 UTC | 2018-12-19 03:48 UTC | resolved | | [Segment](https://rewindex.com/company/segment.md) | [Source and Warehouse Sync Delays](https://rewindex.com/company/segment/incidents/b8w61v05706k.md) | minor | 2018-12-17 22:53 UTC | 2018-12-18 16:40 UTC | resolved | | [Snyk](https://rewindex.com/company/snyk.md) | [Issue on External Service](https://rewindex.com/company/snyk/incidents/7y9hm2glwz1s.md) | none | 2018-12-12 07:52 UTC | 2018-12-19 09:57 UTC | resolved | ## Maintenance | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on two way shortcode SMS in US & Canada](https://rewindex.com/company/plivo/incidents/5qnyb3v967vs.md) | maintenance | 2018-12-18 07:00 UTC | 2018-12-18 11:00 UTC | resolved | | [Postman](https://rewindex.com/company/postman.md) | [\[Scheduled\] Planned maintenance for Payments and Accounts Service](https://rewindex.com/company/postman/incidents/kx342rgjyz5g.md) | maintenance | 2018-12-18 07:55 UTC | 2018-12-18 09:55 UTC | resolved | | [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [\[Scheduled\] kafka expansion us-west](https://rewindex.com/company/grafana-cloud/incidents/q1sg6g0h8hsh.md) | maintenance | 2018-12-18 12:05 UTC | 2018-12-19 00:05 UTC | resolved | ## Cite this 11 vendor-reported incidents started on 2018-12-18 (UTC) across 10 vendors, 4 labelled major or critical by the vendor. - Canonical URL: https://rewindex.com/outages/2018-12-18 - Citation: Rewindex daily outage roundup, “Outages on December 18, 2018” (2018-12-18 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2018-12-18 (CC BY 4.0). - Markdown link: `[Rewindex daily outage roundup: Outages on December 18, 2018 (2018-12-18)](https://rewindex.com/outages/2018-12-18)` --- Canonical: https://rewindex.com/outages/2018-12-18 · Markdown: https://rewindex.com/outages/2018-12-18.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:03:09.487Z