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CompaniesBoxMonthly reportsDecember 2018

Box in December 2018: incidents, uptime and changes

6incidents posted
2labelled major or critical
99.66%free of major/critical
99.36%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 2 h 31 min, incident time 4 h 45 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 2 · Minor 1 · No impact listed 3

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
[High] Box for Salesforce IssueMajor1.7 hresolved12-18
[Outage] Issue with UploadsMajor50 minresolved12-21

Other incidents 4

IncidentImpactStartedDurationStatusDay
[Medium] Issues with Uploads, Downloads, and Content APINo impact listed0 minresolved12-06
[Minor] Issue with Uploads and DownloadsNo impact listed0 minresolved12-15
[Minor] Issues with Uploads and DownloadsMinor2.2 hresolved12-16
[Minor] Box.com and Content API errorsNo impact listed0 minresolved12-18

Cite this

Box posted 6 status incidents in December 2018 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
Box in December 2018
Vendor
Box
Date
URL
https://rewindex.com/company/box/2018/12

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