Outages by dayJune 9, 2020

Outages on June 9, 2020

UTC day 2020-06-09 (Jun 9, 2020, 00:00 to Jun 9, 2020, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

33incidents started

6labelled major or critical

22vendors with a new incident

7still open from earlier days

By vendor label: Critical 3 · Major 3 · Minor 21 · No impact listed 6 · 9 maintenance

Incidents started this day 33

Vendor	Incident	Impact	Started	Resolved	Status
Elastic Cloud	Issues managing deployments in GCP southamerica-east1 (Sao Paulo)	Critical	04:29	05:27 (58 min)	resolved
Elastic Cloud	Snapshot failures in AWS London (eu-west-2)	Critical	14:51	16:10 (1.3 h)	resolved
Maven Central	oss.sonatype.org is down	Critical	15:29	15:30 (1 min)	resolved
HubSpot	Email sending delays.	Major	16:43	18:18 (1.6 h)	resolved
Plivo	Intermittent Inbound webrtc call failures	Major	18:50	23:10 (4.3 h)	resolved
Elastic Cloud	Elastic Cloud console operations failing in Azure westus2	Major	23:29	Jun 10, 2020, 01:41 (2.2 h)	resolved
Lightstep (ServiceNow Cloud Observability)	SAML SSO Errors	Minor	00:00	00:47 (47 min)	resolved
Datadog	Elevated error rate on the web application	Minor	00:40	02:34 (1.9 h)	resolved
Mixpanel	Degraded API Performance Impacting Report Loading	Minor	00:56	18:08 (17 h)	resolved
Heap	Delayed Heap Connect Syncs	Minor	09:35	16:55 (7.3 h)	resolved
Twilio	SMS Delivery Failures to Israel	Minor	09:49	Jun 10, 2020, 10:16 (24 h)	resolved
Twilio	SMS Delivery Failures to Indonesia XL Axiata	Minor	11:13	12:10 (57 min)	resolved
Red Hat (incl. Quay.io)	Red Hat Subscription Management processing delays	Minor	13:47	17:01 (3.2 h)	resolved
Sinch	[Voice] degradation towards Latam countries	Minor	14:22	20:34 (6.2 h)	resolved
Linode (Akamai)	Connectivity Issues - Newark	Minor	15:31	21:04 (5.5 h)	resolved
Coda	Degraded performance with loading Coda docs, docs list	Minor	18:23	23:15 (4.9 h)	resolved
Plivo	Intermittent Inbound webrtc call failures	Minor	18:50	23:10 (4.3 h)	resolved
Twilio	SMS/MMS Short Code Delivery Delays to Sprint	Minor	18:59	20:17 (1.3 h)	resolved
Sinch	Delivery Issue - Sprint USA	Minor	19:10	Jun 10, 2020, 01:24 (6.2 h)	resolved
Segment	Delays syncing computed traits and audiences to downstream destinations	Minor	20:15	Jun 10, 2020, 04:21 (8.1 h)	resolved
Twilio	Message Delivery Status Delays to US Sprint from Twilio Short Codes	Minor	20:48	22:56 (2.1 h)	resolved
CircleCI	Issues accessing the CircleCI Web UI	Minor	20:50	21:21 (31 min)	resolved
New Relic	New Relic Unavailable in EU Region	Minor	22:21	Jun 10, 2020, 01:11 (2.8 h)	resolved
New Relic	Delays in Synthetics Checks for US Region	Minor	22:42	Jun 10, 2020, 00:15 (1.6 h)	resolved
Twilio	Verify Delays on Email Channel	Minor	22:55	Jun 10, 2020, 00:40 (1.8 h)	resolved
BigCommerce	Transactional Email delayed	Minor	23:00	Jun 10, 2020, 02:19 (3.3 h)	resolved
Klaviyo	Delays in Email Sending	Minor	23:27	Jun 10, 2020, 03:20 (3.9 h)	resolved
Optimizely	FIND Incident - US Region	No impact listed	04:54	07:53 (3.0 h)	resolved
Squarespace	Connectivity Issues for a small number of sites	No impact listed	14:17	23:20 (9.1 h)	resolved
Twilio	Call Failures from Twilio Numbers to Vodafone Handsets in the UK	No impact listed	17:04	17:56 (52 min)	resolved
Bandwidth	V2 API Call Incident	No impact listed	19:00	19:00 (0 min)	resolved
Heap	App unavailability	No impact listed	20:15	Jun 10, 2020, 00:20 (4.1 h)	resolved
Canva	Subset of users are unable to use background remover	No impact listed	20:55	22:10 (1.3 h)	resolved

Still open from earlier days 7

Vendor	Incident	Impact	Started	Resolved	Status
Mezmo	Indexing Delay	Major	Jun 8, 2020, 12:38	Jun 13, 2020, 18:27 (5 d)	resolved
Squarespace	Connectivity Issues	Major	Jun 8, 2020, 23:40	04:08 (4.5 h)	resolved
Sinch	Delivery Report Issue - India ILDO	Minor	Jun 5, 2020, 13:00	Jul 15, 2020, 14:45 (40 d)	resolved
Smartsheet	Issues Downloading Attachments from Embedded Sources in Smartsheet Dashboards	Minor	Jun 5, 2020, 21:15	Jun 17, 2020, 17:35 (12 d)	resolved
Gorgias	Helpdesk is slow - Some features have been deactivated	Minor	Jun 8, 2020, 15:29	06:17 (15 h)	resolved
Confluent	Provisioning degraded on Azure West Europe	Minor	Jun 8, 2020, 19:02	Jun 12, 2020, 04:28 (3 d)	resolved
Gorgias	Live view count updates are partialy disabled	No impact listed	Jun 7, 2020, 10:23	06:17 (44 h)	resolved

Maintenance 9

Vendor	Incident	Impact	Started	Resolved	Status
Heap	[Scheduled] Scheduled maintenance	Maintenance	03:00	05:00 (2.0 h)	resolved
Sinch	[Scheduled] External Maintenance - AT&T - US	Maintenance	04:00	11:00 (7.0 h)	resolved
Twilio	[Scheduled] SMS Carrier Maintenance - AT&T US - June 8th, 21:00 - 04:00 PDT	Maintenance	04:00	11:00 (7.0 h)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - Multiple Markets	Maintenance	05:01	11:00 (6.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound & Outbound Short-code SMS towards the US : Sprint	Maintenance	06:01	12:00 (6.0 h)	resolved
Twilio	[Scheduled] SMS/MMS Carrier Maintenance - Sprint US	Maintenance	06:01	12:00 (6.0 h)	resolved
Sinch	[Scheduled] External Maintenance - Sprint - US	Maintenance	06:50	12:45 (5.9 h)	resolved
Sinch	[Scheduled] WhatsApp Routine Maintenance - EU	Maintenance	08:21	09:00 (39 min)	resolved
Sinch	[Scheduled] WhatsApp Routine Maintenance - US	Maintenance	10:00	11:00 (1.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Elastic Cloud, Maven Central, HubSpot, Plivo, Lightstep (ServiceNow Cloud Observability), Datadog, Mixpanel, Heap, Twilio, Red Hat (incl. Quay.io), Sinch, Linode (Akamai).

Cite this

33 vendor-reported incidents started on 2020-06-09 (UTC) across 22 vendors, 6 labelled major or critical by the vendor.

Title: Outages on June 9, 2020
Vendor: Rewindex daily outage roundup
Date: 2020-06-09 00:00 UTC
URL: https://rewindex.com/outages/2020-06-09

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