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CompaniesElastic CloudMonthly reportsJune 2020

Elastic Cloud in June 2020: incidents, uptime and changes

11incidents posted
6labelled major or critical
98.78%free of major/critical
97.52%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 8 h 46 min, incident time 17 h 48 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 4 · Major 2 · Minor 5

Major and critical incidents 6

IncidentImpactStartedDurationStatusDay
Issues managing deployments in GCP southamerica-east1 (Sao Paulo)Critical58 minresolved06-09
Snapshot failures in AWS London (eu-west-2)Critical1.3 hresolved06-09
Deployment Orchestration issues in Azure - westeuropeCritical1.9 hresolved06-15
Azure-west europe deployment orchestration impairedCritical1.3 hresolved06-26
Elastic Cloud console operations failing in Azure westus2Major2.2 hresolved06-09
Elevated Cloud console and API errorsMajor1.1 hresolved06-26

Other incidents 5

IncidentImpactStartedDurationStatusDay
AWS us-west-2 increased proxy response timesMinor2.1 hresolved06-05
no transport client connectivity in AWS ap-southeast-2Minor1.0 hresolved06-05
Elevated error rates related to API key managementMinor1.3 hresolved06-10
Failures delivering email notifications through WatcherMinor57 minresolved06-11
Password reset workflow not functioningMinor3.6 hresolved06-17

Cite this

Elastic Cloud posted 11 status incidents in June 2020 (6 major or critical); 0 price changes and 0 notable page changes observed.

Title
Elastic Cloud in June 2020
Vendor
Elastic Cloud
Date
URL
https://rewindex.com/company/elastic-cloud/2020/06

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