Outages by dayJune 4, 2020

Outages on June 4, 2020

UTC day 2020-06-04 (Jun 4, 2020, 00:00 to Jun 4, 2020, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

26incidents started

6labelled major or critical

22vendors with a new incident

10still open from earlier days

By vendor label: Critical 2 · Major 4 · Minor 14 · No impact listed 6 · 9 maintenance

Incidents started this day 26

Vendor	Incident	Impact	Started	Resolved	Status
PandaDoc	PandaDoc app is unavailable	Critical	12:39	13:19 (40 min)	resolved
JFrog	AWS US West 2 region 503 errors	Critical	19:38	Jun 6, 2020, 00:37 (29 h)	resolved
Squarespace	Connectivity Issues	Major	00:19	03:31 (3.2 h)	resolved
imgix	Elevated 503 errors for all new renders	Major	09:53	09:53 (0 min)	resolved
BigCommerce	Phone System Degradation	Major	14:17	15:45 (1.5 h)	resolved
Postman	Partial outage for public collection documentation using custom domains	Major	17:42	19:49 (2.1 h)	resolved
Bitbucket	Degraded performance on pull request dashboard	Minor	02:51	08:09 (5.3 h)	resolved
Cloudinary	Up to 20 minute delay to receive webhook notifications on API actions	Minor	04:03	05:20 (1.3 h)	resolved
Buildkite	Degraded performance on Agent and Agent Metrics API endpoints	Minor	04:16	05:30 (1.2 h)	resolved
Braze	High error rates in US 01 and delayed processing	Minor	06:10	09:56 (3.8 h)	resolved
Sinch	Delivery Issue - T-Mobile USA FTEU	Minor	09:24	11:28 (2.1 h)	resolved
Sanity	Elevated API error rates for some customers	Minor	11:24	12:36 (1.2 h)	resolved
Optimizely	Network connectivity issues in Sweden	Minor	12:28	14:13 (1.8 h)	resolved
InfluxData (InfluxDB Cloud)	Alerts and notifications not working properly	Minor	14:24	22:43 (8.3 h)	resolved
Bitrise	High queues on our Xcode 11.5.x Elite and Standard stacks	Minor	15:15	19:36 (4.3 h)	resolved
Heap	Delayed Heap Connect Syncs	Minor	17:05	Jun 6, 2020, 14:33 (45 h)	resolved
Squarespace	Connectivity Issues	Minor	17:53	22:08 (4.3 h)	resolved
Mux	Master Access MP4s for large files may 503	Minor	17:55	Jun 5, 2020, 08:26 (15 h)	resolved
Lightstep (ServiceNow Cloud Observability)	Ingestion delay for streams	Minor	19:32	22:22 (2.8 h)	resolved
Twilio	Investigating SMS delivery delays to Vodafone in Germany	Minor	20:16	22:27 (2.2 h)	resolved
ActiveCampaign	CRM Deals Disappearing	No impact listed	00:09	01:30 (1.4 h)	resolved
Sinch	Message delays - AT&T US and Verizon US	No impact listed	12:30	12:30 (0 min)	resolved
Keeper	Documentation portal not accessible	No impact listed	14:46	17:55 (3.1 h)	resolved
Heap	Account Based Analysis instability	No impact listed	15:20	16:38 (1.3 h)	resolved
Confluent	Minor Networking Latency Increase in Southeast Asia	No impact listed	18:30	18:34 (4 min)	resolved
Confluent	Dedicated provisioning is delayed in GCP us-west1	No impact listed	20:07	20:27 (20 min)	resolved

Still open from earlier days 10

Vendor	Incident	Impact	Started	Resolved	Status
Bandwidth	Bandwidth Local Market Impairment - (Harrisonburg, VA) LATA: 927	Critical	Jun 3, 2020, 19:09	07:21 (12 h)	resolved
Bandwidth	Bandwidth Local Market Impairment - (Charlottesville, VA) LATA: 928	Critical	Jun 3, 2020, 19:12	10:17 (15 h)	resolved
Heap	App Unavailability	Critical	Jun 3, 2020, 22:35	15:08 (17 h)	resolved
Sinch	Delivery issues - Asia Cell Iraq	Minor	May 28, 2020, 21:06	Jun 29, 2020, 08:52 (31 d)	resolved
Confluence	Degraded search functionality for Confluence Cloud	Minor	Jun 3, 2020, 19:31	03:36 (8.1 h)	resolved
Smartsheet	Loading and saving sheets	Minor	Jun 3, 2020, 22:28	22:07 (24 h)	resolved
Plivo	Inbound call failure & inbound SMS failure towards US phone numbers in Charlottesville, VA	Minor	Jun 3, 2020, 23:30	13:33 (14 h)	resolved
Plivo	Inbound call failure & inbound SMS failure towards US phone numbers in Charlottesville, VA	Minor	Jun 3, 2020, 23:30	13:33 (14 h)	resolved
Plivo	Inbound call failure & inbound SMS failure towards US phone numbers in Harrisonburg, VA	Minor	Jun 3, 2020, 23:32	07:24 (7.9 h)	resolved
Plivo	Inbound call failure & inbound SMS failure towards US phone numbers in Harrisonburg, VA	Minor	Jun 3, 2020, 23:32	07:24 (7.9 h)	resolved

Maintenance 9

Vendor	Incident	Impact	Started	Resolved	Status
Bandwidth	[Scheduled] Local Market Maintenance - 923 - Mansfield, OH	Maintenance	03:00	09:00 (6.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound & Outbound Toll-free SMS & Inbound MMS towards US & Canada phone numbers	Maintenance	04:00	06:59 (3.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - Toll Free SMS & MMS	Maintenance	04:00	07:00 (3.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance (V2 SMS)	Maintenance	04:00	06:00 (2.0 h)	resolved
Twilio	[Scheduled] US Toll-Free SMS Carrier Partner Maintenance	Maintenance	04:00	07:00 (3.0 h)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - Multiple Markets	Maintenance	05:00	11:00 (6.0 h)	resolved
Sinch	[Scheduled] Scheduled SMSC Maintenance US3	Maintenance	10:00	14:00 (4.0 h)	resolved
Sinch	[Scheduled] Scheduled SMSC Maintenance AU1-2	Maintenance	14:00	15:00 (1.0 h)	resolved
Dropbox Sign	[Scheduled] HelloSign Product Update	Maintenance	17:00	18:00 (1.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: PandaDoc, JFrog, Squarespace, imgix, BigCommerce, Postman, Bitbucket, Cloudinary, Buildkite, Braze, Sinch, Sanity.

Cite this

26 vendor-reported incidents started on 2020-06-04 (UTC) across 22 vendors, 6 labelled major or critical by the vendor.

Title: Outages on June 4, 2020
Vendor: Rewindex daily outage roundup
Date: 2020-06-04 00:00 UTC
URL: https://rewindex.com/outages/2020-06-04

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