rewindex

Outages by dayAugust 13, 2019

Outages on August 13, 2019

UTC day 2019-08-13 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

21incidents started
10labelled major or critical
20vendors with a new incident
4still open from earlier days

By vendor label: Critical 4 · Major 6 · Minor 7 · No impact listed 4 · 8 maintenance

Incidents started this day 21

VendorIncidentImpactStartedResolvedStatus
IterableData Ingestion DelaysCritical (6.7 h)resolved
AsanaAsana DowntimeCritical (21 min)resolved
BandwidthBandwidth Local Market Impairment - 562 - Beaumont, TXCritical (8.3 h)resolved
CodaProblems loading, editing docsCritical (13 min)resolved
BrazeEmail analytics processing delays - US01Major (1.2 h)resolved
DialpadCall setup issuesMajor (0 min)resolved
XeroSome users are unable to login to Xero.Major (3.4 h)resolved
Box[Major] Issue with SSO LoginsMajor (0 min)resolved
QuickBooks OnlineSome customers are unable to login in to QuickBooks Online and are seeing a error page "Sorry, there a problem!"Major (21 min)resolved
GorgiasMessages coming from Facebook, Messenger, and Instagram arrive late in Gorgias.Major (13 min)resolved
TwilioDegraded network conditionsMinor (1.3 h)resolved
TwilioCalls failing to Twilio phone numbers in Slovenia and CroatiaMinor (1.0 h)resolved
GreenhouseDelays processing applications from job boardsMinor (3.2 h)resolved
BitriseQueues on our Xcode 10.2 Elite stacksMinor (1.0 h)resolved
AircallIssue on insight cards and link in appMinor (57 min)resolved
BitbucketPartial outage of Git LFS and Mercurial clonebundlesMinor (4.4 h)resolved
PlivoCall failures on inbound voice towards Beaumont phone numbers in USMinor (8.3 h)resolved
Harnesssome users are not able to login to Harness application siteNo impact listed (29 min)resolved
CircleCIweb authentication temporarily unavailableNo impact listed (0 min)resolved
StatuspageMetastatuspage partially unavailableNo impact listed (1.1 h)resolved
TrelloTrello unresponsiveNo impact listed (0 min)resolved

Still open from earlier days 4

VendorIncidentImpactStartedResolvedStatus
BandwidthBandwidth Local Market Impairment - 220 - Pleasantville, NJCritical (12 d)resolved
BandwidthBandwidth Local Market Impairment - 342 - Marquette, MICritical (4 d)resolved
PlivoCall failures on inbound voice towards Pleasantville phone numbers in USMinor (12 d)resolved
PlivoCall failures on inbound voice towards Marquette phone numbers in USMinor (4 d)resolved

Maintenance 8

VendorIncidentImpactStartedResolvedStatus
Plivo[Scheduled] Scheduled Maintenance : Service degradation on inbound calls in Saginaw in the USMaintenance (5.0 h)resolved
QuickBooks Online[Scheduled] Online Payroll scheduled maintenanceMaintenance (2.0 h)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation on inbound calls in Lynchburg, VA in the USMaintenance (5.0 h)resolved
Bandwidth[Scheduled] Local Market Maintenance - 344 - Saginaw, MIMaintenance (5.0 h)resolved
Bandwidth[Scheduled] Local Market Maintenance - 250 - Lynchburg, VAMaintenance (5.0 h)resolved
Box[Scheduled] SSO Scheduled MaintenanceMaintenance (1.7 h)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation on two-way Toll-free SMS in US : T-MobileMaintenance (28 h)resolved
Coda[Scheduled] Scheduled MaintenanceMaintenancenot resolvedunknown

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Iterable, Asana, Bandwidth, Coda, Braze, Dialpad, Xero, Box, QuickBooks Online, Gorgias, Twilio, Greenhouse.

Cite this

21 vendor-reported incidents started on 2019-08-13 (UTC) across 20 vendors, 10 labelled major or critical by the vendor.

Title
Outages on August 13, 2019
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2019-08-13

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