Companies/Greenhouse/Incidents

Greenhouse: Delays processing applications from job boards

Timeline of updates

1. resolved2019-08-13 16:24 UTC

   Starting around 23:00 UTC (7:00pm EDT) on 8/12/2019 and until about 13:45 UTC (9:45am EDT) on 8/13/2019, some users of Greenhouse Recruiting experienced delays with both job post changes and incoming applications. Specifically, changes made to job posts and job boards were not appearing on Greenhouse Job Boards for a subset of users and some candidate applications made through Greenhouse Job Boards were not appearing in Greenhouse Recruiting for the same set of users. We identified the issue around 12:45 UTC. By 13:00, all job post changes had synced to Greenhouse Job Boards. By 13:45, almost all pending applications had been processed and were showing up in Greenhouse Recruiting. There are a handful of applications that we are still working to process. We expect that they will be processed in the next few hours and will be reaching out directly to affected customers with more information.

From Greenhouse’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.greenhouse.io (opens in new tab).

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