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CompaniesBrazeMonthly reportsAugust 2019

Braze in August 2019: incidents, uptime and changes

8incidents posted
3labelled major or critical
99.36%free of major/critical
98.74%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 4 h 43 min, incident time 9 h 22 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 3 · Minor 3 · No impact listed 2

Major and critical incidents 3

IncidentImpactStartedDurationStatusDay
Increasing error rates for REST API in EU 01Major19 minresolved08-06
Email analytics processing delays - US01Major1.2 hresolved08-13
Intermittent API issues on US clustersMajor3.2 hresolved08-31

Other incidents 5

IncidentImpactStartedDurationStatusDay
Delayed email sending on US clusters - RESOLVEDNo impact listed0 minresolved08-07
Google OAuth 2.0 issue preventing some users from logging in Braze DashboardMinor1.6 hresolved08-19
Increased REST API error rates in EU 01No impact listed0 minresolved08-22
Slow message sending on US 01Minor1.1 hresolved08-23
US-03 degraded Dashboard and Data CollectionMinor1.9 hresolved08-24

Cite this

Braze posted 8 status incidents in August 2019 (3 major or critical); 0 price changes and 0 notable page changes observed.

Title
Braze in August 2019
Vendor
Braze
Date
URL
https://rewindex.com/company/braze/2019/08

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