rewindex

Outages by dayAugust 7, 2019

Outages on August 7, 2019

UTC day 2019-08-07 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

16incidents started
6labelled major or critical
11vendors with a new incident
5still open from earlier days

By vendor label: Critical 4 · Major 2 · Minor 9 · No impact listed 1 · 7 maintenance

Incidents started this day 16

VendorIncidentImpactStartedResolvedStatus
CanvaCan't access Canva. Getting error 500Critical (3.1 h)resolved
BandwidthBandwidth Local Market Impairment - LATA: 548 (Wichita Falls, TX)Critical (13 h)resolved
GreenhouseGreenhouse Recruiting unavailableCritical (1.7 h)resolved
BandwidthBandwidth Local Market Impairment - 220 - Pleasantville, NJCritical (12 d)resolved
BandwidthBandwidth Local Market Impairment - 338 - Bloomington, INMajor (6.2 h)resolved
SanityElevated API Error RateMajor (4.5 h)resolved
ConfluencePersonal space names are displaying User-##### instead of usernamesMinor (3 d)resolved
TwilioSMS Delivery Issue to US Gigsky Mobile DevicesMinor (1.3 h)resolved
BitriseRemote access is currently unavailable due to issues with ngrokMinor (2.1 h)resolved
PlivoCall failures on inbound voice towards Wichita Falls phone numbers in USMinor (13 h)resolved
BitriseQueues on the Xcode 10.2 Elite stacksMinor (16 min)resolved
PlivoCall failures on inbound voice towards Bloomington phone numbers in USMinor (6.0 h)resolved
ActiveCampaignPlatform Slowness and Campaign Sending DelaysMinor (15 h)resolved
PlivoCall failures on inbound voice towards Pleasantville phone numbers in USMinor (12 d)resolved
SparkPostElevated 5xx API error rates and increased latency for some SparkPost and SparkPost Enterprise customers (US hosted only)Minor (2.2 h)resolved
BrazeDelayed email sending on US clusters - RESOLVEDNo impact listed (0 min)resolved

Still open from earlier days 5

VendorIncidentImpactStartedResolvedStatus
Travis CIUnreliable or intermittent network connectivity for Linux and Windows buildsMajor (21 h)resolved
HeapAppcues/Chameleon data missingMinor (6 d)resolved
PlivoDelivery delay on Two-way SMS to T-Mobile phone numbers in USMinor (35 h)resolved
TwilioSMS Delivery Issue to Brazil Claro Mobile DevicesMinor (2.6 h)resolved
MixpanelTemporary Data Ingestion & Message DelayNo impact listed (6.2 h)resolved

Maintenance 7

VendorIncidentImpactStartedResolvedStatus
Plivo[Scheduled] Scheduled Maintenance : Service degradation impacting Two-way SMS towards Sprint phone numbers in USMaintenance (59 min)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation impacting Two-way Tollfree SMS towards Sprint phone numbers in USMaintenance (30 min)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation on inbound calls in Saginaw, MI in the USMaintenance (6.0 h)resolved
Bandwidth[Scheduled] Local Market Maintenance - 344 - Saginaw, MIMaintenance (6.0 h)resolved
Bandwidth[Scheduled] Messaging Maintenance - MMSMaintenance (2.0 h)resolved
LaunchDarkly[Scheduled] User search index maintenanceMaintenance (9.0 h)resolved
Amplitude[Scheduled] Emergency Hardware ReplacementMaintenance (1.0 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Canva, Bandwidth, Greenhouse, Sanity, Confluence, Twilio, Bitrise, Plivo, ActiveCampaign, SparkPost, Braze.

Cite this

16 vendor-reported incidents started on 2019-08-07 (UTC) across 11 vendors, 6 labelled major or critical by the vendor.

Title
Outages on August 7, 2019
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2019-08-07

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