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Travis CI: Unreliable or intermittent network connectivity for Linux and Windows builds
Travis CI reported a major degradation causing unreliable, intermittent or slow network connectivity for Linux and Windows builds from 2019-08-06 17:55 UTC to 2019-08-07 14:40 UTC, lasting 20 h 45 min. The vendor identified NAT gateway updates as the issue and fully reverted them, restoring normal build network performance and reliability.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: Builds Processing - Linux and Windows BuildsLinux and Windows Builds
Timeline of updates
- investigating
We are receiving reports of Linux and Windows builds where network connectivity is unreliable, intermittently working or slow. We are opening this incident to acknowledge the issue and also keep you posted on our work to solve it. Thank you for your patience.
- investigating
We are continuing to investigate this issue.
- identified
We've identified an issue with the latest changes to update the NAT gateways. While this change was meant to improve maintainability, we are rolling it back due to the degraded network performance. We're expecting this provides network speed improvements within the next hour. We will provide additional updates at the top of the hour. Thank you
- identified
At this point, we've reverted half of the NAT gateway updates and a 50% of the Linux and Windows jobs currently processed have better network performance already. We'll provide another update as soon as this process is complete. Thanks for your patience.
- monitoring
The NAT gateway changes have been fully reverted. Network performance and reliability in your builds should be back to normal. We’ll be monitoring for a short while before closing this incident.
- resolved
This incident has been resolved.
Rewindex changes for this incident
- Major incident: Unreliable or intermittent network connectivity for Linux and Windows builds 2019-08-06 17:55 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Travis CI profile · Recent Travis CI incidents · Markdown · JSON