# Braze in August 2019: incidents, uptime and changes

> Braze in August 2019: 8 incidents on its status page (3 major or critical), 99.36% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Braze’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/braze/2019/08
Last updated: 2019-09-01T00:00:00Z

- Incidents posted: 8 (major/critical: 3) · Maintenance: 0
- By vendor impact label: major 3, minor 3, none 2
- Uptime (vendor-reported): 99.36% free of major/critical incidents, 98.74% free of any incident; outage time 4 h 43 min, incident time 9 h 22 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [July 2019](https://rewindex.com/company/braze/2019/07.md) · Next: [September 2019](https://rewindex.com/company/braze/2019/09.md) · [All months](https://rewindex.com/company/braze/reports.md) · [Braze](https://rewindex.com/company/braze.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Increasing error rates for REST API in EU 01](https://rewindex.com/company/braze/incidents/9ky8pzr843s7.md) | major | 2019-08-06 15:18 UTC | 2019-08-06 15:37 UTC | 19 min | resolved |
| [Email analytics processing delays - US01](https://rewindex.com/company/braze/incidents/jg7fyzlybyv8.md) | major | 2019-08-13 17:35 UTC | 2019-08-13 18:46 UTC | 1.2 h | resolved |
| [Intermittent API issues on US clusters](https://rewindex.com/company/braze/incidents/mps5ny8p3gj1.md) | major | 2019-08-31 13:23 UTC | 2019-08-31 16:36 UTC | 3.2 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Increasing error rates for REST API in EU 01](https://rewindex.com/company/braze/incidents/9ky8pzr843s7.md) | major | 2019-08-06 15:18 UTC | 2019-08-06 15:37 UTC | 19 min | resolved |
| [Delayed email sending on US clusters - RESOLVED](https://rewindex.com/company/braze/incidents/f0c14jrkq5bk.md) | none | 2019-08-07 12:43 UTC | 2019-08-07 12:43 UTC | 0 min | resolved |
| [Email analytics processing delays - US01](https://rewindex.com/company/braze/incidents/jg7fyzlybyv8.md) | major | 2019-08-13 17:35 UTC | 2019-08-13 18:46 UTC | 1.2 h | resolved |
| [Google OAuth 2.0 issue preventing some users from logging in Braze Dashboard](https://rewindex.com/company/braze/incidents/h3xtswbsvdw5.md) | minor | 2019-08-19 19:13 UTC | 2019-08-19 20:51 UTC | 1.6 h | resolved |
| [Increased REST API error rates in EU 01](https://rewindex.com/company/braze/incidents/y555ck8gj5z0.md) | none | 2019-08-22 08:15 UTC | 2019-08-22 08:15 UTC | 0 min | resolved |
| [Slow message sending on US 01](https://rewindex.com/company/braze/incidents/8sg27hwhryvt.md) | minor | 2019-08-23 12:15 UTC | 2019-08-23 13:23 UTC | 1.1 h | resolved |
| [US-03 degraded Dashboard and Data Collection](https://rewindex.com/company/braze/incidents/g0jh6n6hj1ll.md) | minor | 2019-08-24 01:12 UTC | 2019-08-24 03:05 UTC | 1.9 h | resolved |
| [Intermittent API issues on US clusters](https://rewindex.com/company/braze/incidents/mps5ny8p3gj1.md) | major | 2019-08-31 13:23 UTC | 2019-08-31 16:36 UTC | 3.2 h | resolved |

## Cite this

Braze posted 8 status incidents in August 2019 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/braze/2019/08
- Citation: Braze, “Braze in August 2019” (2019-08-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/braze/2019/08 (CC BY 4.0).
- Markdown link: `[Braze: Braze in August 2019 (2019-08-01)](https://rewindex.com/company/braze/2019/08)`


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Canonical: https://rewindex.com/company/braze/2019/08 · Markdown: https://rewindex.com/company/braze/2019/08.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:10:30.887Z