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CompaniesGorgiasMonthly reportsAugust 2019

Gorgias in August 2019: incidents, uptime and changes

3incidents posted
2labelled major or critical
99.92%free of major/critical
99.92%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 32 min, incident time 32 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 2 · No impact listed 1

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Emails coming from Outlook and Mailgun are delayed. Shopify, Recharge, and Smile data might not be up-to-date in Gorgias.Major19 minresolved08-02
Messages coming from Facebook, Messenger, and Instagram arrive late in Gorgias.Major13 minresolved08-13

Other incidents 1

IncidentImpactStartedDurationStatusDay
Messages sent from Gorgias are not being sentNo impact listed34 minresolved08-21

Cite this

Gorgias posted 3 status incidents in August 2019 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
Gorgias in August 2019
Vendor
Gorgias
Date
URL
https://rewindex.com/company/gorgias/2019/08

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