# Gorgias in August 2019: incidents, uptime and changes

> Gorgias in August 2019: 3 incidents on its status page (2 major or critical), 99.92% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Gorgias’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/gorgias/2019/08
Last updated: 2019-09-01T00:00:00Z

- Incidents posted: 3 (major/critical: 2) · Maintenance: 0
- By vendor impact label: major 2, none 1
- Uptime (vendor-reported): 99.92% free of major/critical incidents, 99.92% free of any incident; outage time 32 min, incident time 32 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [July 2019](https://rewindex.com/company/gorgias/2019/07.md) · Next: [September 2019](https://rewindex.com/company/gorgias/2019/09.md) · [All months](https://rewindex.com/company/gorgias/reports.md) · [Gorgias](https://rewindex.com/company/gorgias.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Emails coming from Outlook and Mailgun are delayed. Shopify, Recharge, and Smile data might not be up-to-date in Gorgias.](https://rewindex.com/company/gorgias/incidents/4tjv8t0m9h8p.md) | major | 2019-08-02 21:22 UTC | 2019-08-02 21:41 UTC | 19 min | resolved |
| [Messages coming from Facebook, Messenger, and Instagram arrive late in Gorgias.](https://rewindex.com/company/gorgias/incidents/35pv3tbrd394.md) | major | 2019-08-13 21:31 UTC | 2019-08-13 21:44 UTC | 13 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Emails coming from Outlook and Mailgun are delayed. Shopify, Recharge, and Smile data might not be up-to-date in Gorgias.](https://rewindex.com/company/gorgias/incidents/4tjv8t0m9h8p.md) | major | 2019-08-02 21:22 UTC | 2019-08-02 21:41 UTC | 19 min | resolved |
| [Messages coming from Facebook, Messenger, and Instagram arrive late in Gorgias.](https://rewindex.com/company/gorgias/incidents/35pv3tbrd394.md) | major | 2019-08-13 21:31 UTC | 2019-08-13 21:44 UTC | 13 min | resolved |
| [Messages sent from Gorgias are not being sent](https://rewindex.com/company/gorgias/incidents/r5jsvs2h7507.md) | none | 2019-08-21 08:59 UTC | 2019-08-21 09:33 UTC | 34 min | resolved |

## Cite this

Gorgias posted 3 status incidents in August 2019 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/gorgias/2019/08
- Citation: Gorgias, “Gorgias in August 2019” (2019-08-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/gorgias/2019/08 (CC BY 4.0).
- Markdown link: `[Gorgias: Gorgias in August 2019 (2019-08-01)](https://rewindex.com/company/gorgias/2019/08)`


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Canonical: https://rewindex.com/company/gorgias/2019/08 · Markdown: https://rewindex.com/company/gorgias/2019/08.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:41:19.633Z