Status incidents, last 90 days · bigcommerce

31 status incidents (maintenance excluded). Range: 1d7d30d90d

Started (UTC)IncidentImpactDuration
Delayed product updates in storefront searchminor0 min
Delayed Data in Analytics Reportsnone1.5 h
Some storefront searches returning incomplete resultsminor1.5 h
Storefront Search Stability Issues for Subset of US Storesminor33 min
Storefront Search Stability Issues for Subset of US Storesminor29 min
Аn issue with Management API requests to add products to cartsminor59 min
Slow response times on some requestsminor42 min
Storefront Search Issuesminor1 min
QuickBooks Payments stores cannot transactmajor3.7 h
Search is returning server errors for a subset of storesminor2.5 h
Intermittent Availability Issues in Australiaminor3.2 h
Search is degraded on a subset of storesnone0 min
Partial search unavailabilityminor41 min
Partial search unavailabilityminor1.6 h
Inaccurate product stock on category pagesmajor3.0 h
Webhooks Delayminor1.1 h
Contact Center System Outagecritical6.5 h
Unable to export Catalog using Modern Import/Exportmajor1.1 h
Delayed email delivery to Microsoft-hosted inboxesminor3.4 h
Search document updates delays in Control Panel and Storefront experiencenone2.4 h
Search document updates delays in Control Panel experience.minor29 min
B2B Ninja experiencing degradation in quote functionalitynone5.8 h
B2B Ninja Add-To-Quote On Storefront Product Page timeoutsminor1.6 h
Single Sign-On (Microsoft) login issue for subset of storesmajor29 min
Intermittent Availability Issues for Australian-hosted storesminor25 min
Elevated Response Times for Australia-hosted storesminor30 min
Intermittent Availability Issuesminor13 min
Impossible to vault payment instrument when credit cart option is disabled in the PayPal Commerce and BigCommerce Payments integrationsnone5.9 h
Unable to Submit Quotes on B2B Ninjanone34 min
Stalled catalog import/exportminor12 h
Intermittent Availability Issuesminor2.8 h