Companies / BigCommerce / incidents

BigCommerce: Intermittent Availability Issues in Australia

Affected components: Storefront

Timeline of updates

1. investigating2026-10-02 02:29 UTC

   BigCommerce engineers are currently investigating intermittent availability and degraded performance for Australian hosted stores. We will provide an update shortly.

2. monitoring2026-10-02 03:23 UTC

   Engineers have deployed additionally capacity in this region and aren't continuing to monitor the availability and performance.

3. resolved2026-10-02 05:41 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). BigCommerce profile · Recent BigCommerce incidents · Markdown · JSON