# BigCommerce: Intermittent Availability Issues in Australia

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-10-02 02:29 UTC · Resolved: 2026-10-02 05:41 UTC · Duration: 3.2 h
- Updates: 3 · Affected components: Storefront
- [Vendor status page: https://stspg.io/9hr8wwl4t7f7](https://stspg.io/9hr8wwl4t7f7)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **investigating** 2026-10-02 02:29 UTC: BigCommerce engineers are currently investigating intermittent availability and degraded performance for Australian hosted stores. We will provide an update shortly.
- **monitoring** 2026-10-02 03:23 UTC: Engineers have deployed additionally capacity in this region and aren't continuing to monitor the availability and performance.
- **resolved** 2026-10-02 05:41 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/bigcommerce/incidents/l920dnznb9gk · Markdown: https://rewindex.com/company/bigcommerce/incidents/l920dnznb9gk.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/l920dnznb9gk · Generated 2026-10-18T12:35:05.413Z