Rewindex

CompaniesBigCommerceIncidents

BigCommerce: Delayed product updates in storefront search

MinorStatus: resolvedStarted Resolved (0 min)1 updatestspg.io (opens in new tab)

Affected components: Storefront

Timeline of updates

  1. resolved

    Commerce engineers identified and mitigated an issue where a backlog of CRUD operations in entities delayed changes from appearing in storefront for up to 32 minutes . Between approximately 4:15 PM and 5:00 PM CT, merchants may have seen a delay in catalog updates. The backlog has cleared and the issue is now resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

BigCommerce profileRecent BigCommerce incidentsMarkdownJSON