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BigCommerce: Partial search unavailability

MinorStatus: resolvedStarted Resolved (41 min)4 updatesstspg.io (opens in new tab)

Affected components: Storefront

Timeline of updates

  1. investigating

    Certain storefronts may be experiencing timeout errors for searches. We are currently investigating this issue.

  2. investigating

    We are continuing to investigate this issue.

  3. monitoring

    Search availability has returned to normal availability. We are continuing to monitor this issue.

  4. resolved

    This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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