BigCommerce: Delays in Real-Time Event Processing
Affected components: Control PanelStorefront
Timeline of updates
- monitoring
We experienced delays in real-time event processing due to an issue within our messaging infrastructure.
The backlog has now cleared, and processing has returned to normal levels. We are continuing to monitor the system to ensure stability. - resolved
This incident has been resolved.
Changes Rewindex caught on this incident
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-24 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
16cb0465a2c5da32…Version 2 captured
In the 2026-10-24 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
fbf2738bac58442c…
Impact, status and times are the vendor’s own, as last archived. View on status.bigcommerce.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by BigCommerce, started 2026-10-24 13:08 UTC, resolved after 14 min, 2 update(s); edited after publishing.
- Title
- Delays in Real-Time Event Processing
- Vendor
- BigCommerce
- Date
- URL
- https://rewindex.com/company/bigcommerce/incidents/wlh57spj94y3
BigCommerce profileRecent BigCommerce incidentsAll outages on October 24, 2026BigCommerce in October 2026MarkdownJSON