# BigCommerce: Delays in Real-Time Event Processing

> BigCommerce status incident “Delays in Real-Time Event Processing” on 2026-10-24: impact none (vendor’s label), 14 min, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bigcommerce/incidents/wlh57spj94y3
Last updated: 2026-10-24T13:23:52Z

- Impact (vendor’s label): none
- Status: resolved · edited after publishing
- Started: 2026-10-24 13:08 UTC · Resolved: 2026-10-24 13:22 UTC · Duration: 14 min
- Updates: 2 · Affected components: Control Panel, Storefront
- [Vendor status page: https://status.bigcommerce.com/incidents/wlh57spj94y3](https://status.bigcommerce.com/incidents/wlh57spj94y3)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **monitoring** 2026-10-24 13:08 UTC: We experienced delays in real-time event processing due to an issue within our messaging infrastructure. The backlog has now cleared, and processing has returned to normal levels. We are continuing to monitor the system to ensure stability.
- **resolved** 2026-10-24 13:22 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-10-24 13:23 UTC: [Incident updated: Delays in Real-Time Event Processing](https://rewindex.com/change/rd8c2ad2ef39a1d.md)

## Cite this

Status incident (vendor impact label: none) posted by BigCommerce, started 2026-10-24 13:08 UTC, resolved after 14 min, 2 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/bigcommerce/incidents/wlh57spj94y3
- Citation: BigCommerce, “Delays in Real-Time Event Processing” (2026-10-24 13:08 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/incidents/wlh57spj94y3 (CC BY 4.0).
- Markdown link: `[BigCommerce: Delays in Real-Time Event Processing (2026-10-24)](https://rewindex.com/company/bigcommerce/incidents/wlh57spj94y3)`


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Canonical: https://rewindex.com/company/bigcommerce/incidents/wlh57spj94y3 · Markdown: https://rewindex.com/company/bigcommerce/incidents/wlh57spj94y3.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/wlh57spj94y3 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T18:08:01.623Z