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BigCommerce: Storefront Search Stability Issues for Subset of US Stores

MinorStatus: resolvedStarted Resolved (33 min)4 updatesstspg.io (opens in new tab)

Affected components: Storefront

Timeline of updates

  1. identified

    Commerce Engineers are investigating an issue impacting latency and availability of storefront search requests for a subset of US stores.

  2. investigating

    We are currently investigating this issue.

  3. monitoring

    A fix has been implemented and we are continuing to actively monitor search stability.

  4. resolved

    This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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