# BigCommerce: Storefront Search Stability Issues for Subset of US Stores

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-10-14 09:08 UTC · Resolved: 2026-10-14 09:42 UTC · Duration: 33 min
- Updates: 4 · Affected components: Storefront
- [Vendor status page: https://stspg.io/z5gwxnzkgkfh](https://stspg.io/z5gwxnzkgkfh)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **identified** 2026-10-14 09:08 UTC: Commerce Engineers are investigating an issue impacting latency and availability of storefront search requests for a subset of US stores.
- **investigating** 2026-10-14 09:09 UTC: We are currently investigating this issue.
- **monitoring** 2026-10-14 09:15 UTC: A fix has been implemented and we are continuing to actively monitor search stability.
- **resolved** 2026-10-14 09:42 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/bigcommerce/incidents/qwbdcnxsr389 · Markdown: https://rewindex.com/company/bigcommerce/incidents/qwbdcnxsr389.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/qwbdcnxsr389 · Generated 2026-10-19T23:35:24.303Z