QuickBooks Online change history

QuickBooks Online reported a major incident affecting some users’ logins and causing errors within application features across APAC, Canada, EMEA and the United States. The recorded start was 2026-09-02 04:16 UTC; it lasted 3 min and was resolved at 2026-09-02 04:19 UTC after a fix, with recovery confirmed across all regions.

QuickBooks Online reported a major latency incident affecting some customers in Canada, EMEA and the United States, starting 2026-08-19 14:30 UTC and resolved at 2026-08-19 16:54 UTC (2 h 23 min). Engineering implemented a fix, and the final update confirmed all services were restored; no specific cause was disclosed.

Some QuickBooks Online customers experienced login issues affecting APAC, Canada, EMEA, LATAM and United States components; the vendor rated the impact major. The incident started at 2026-07-08 13:08 UTC and resolved at 2026-07-08 16:25 UTC, lasting 3 h 16 min. Engineering implemented a fix and monitored recovery; no cause was stated.

QuickBooks Online reported a major outage affecting company settings, product/service tables, tax calculations and transaction saving across APAC, Canada, EMEA, LATAM and United States. It started at 2026-02-24 03:35 UTC and was resolved at 2026-02-24 08:36 UTC, lasting 5 h 1 min; a fix was implemented and all systems returned to normal.

Some QuickBooks Online customers in the United States could not view or create Sales Forms or create sales transactions in a major-impact outage. It started at 2025-12-03 15:09 UTC and was resolved at 2025-12-03 16:32 UTC, lasting 1 h 22 min. A fix was implemented and monitored before resolution.

QuickBooks Online reported a major U.S. payroll degradation: some employees with direct deposits dated 8/29/25 could receive funds late. The incident ran from 2025-08-29 13:54 UTC to 2025-08-30 00:13 UTC (10 h 19 min); the vendor said funds had been processed and were expected that afternoon, then marked it resolved.

QuickBooks Online reported a major Sales Tax Issue affecting listed components in APAC, Canada, EMEA, Australia, the United Kingdom and the United States. It started at 2025-08-11 19:40 UTC and lasted 2 h 41 min, resolving at 2025-08-11 22:21 UTC; a fix was implemented, but no cause or specific customer-facing failure was stated.

A major QuickBooks Desktop outage in Canada and the United States prevented some customers from loading Intuit Account login, potentially blocking Payments and E-Invoicing. It lasted 12 h 26 min, from 2025-07-31 16:06 UTC to 2025-08-01 04:32 UTC. A fix was implemented, and all services were restored.

Some QuickBooks Online users in the United States could not log in during a major-impact outage starting 2025-05-07 21:25 UTC and resolved at 2025-05-07 22:58 UTC, lasting 1 h 32 min. QuickBooks reported implementing a fix and monitoring results, then confirmed users should be able to log in.

QuickBooks Online reported a major incident in Canada and the United States that forced some customers out of their accounts when creating transactions or accessing the Sales Tax Center. It started at 2025-01-16 20:52 UTC and was resolved at 2025-01-17 15:08 UTC, lasting 18 h 16 min; an earlier update at 20:59 UTC had already reported service restored.

A major outage prevented some QuickBooks Merchant Account customers in the United States from processing credit cards inside QuickBooks Desktop from 2024-12-02 17:18 UTC to 2024-12-02 20:01 UTC, lasting 2 h 42 min. QuickBooks suggested processing payments through the Merchant Service Center as a workaround, then implemented a fix and confirmed resolution.

Some QuickBooks Core Payroll customers in EMEA, QuickBooks Online - United Kingdom experienced Full Payment Submission (FPS) errors in a major-impact incident starting 2024-10-31 10:18 UTC. It lasted 34 min and was resolved at 2024-10-31 10:53 UTC, restoring FPS submissions; all other Core Payroll functionality remained operational.

QuickBooks Online reported a critical login outage affecting United States components, starting 2024-09-30 22:19 UTC and resolved at 2024-09-30 22:22 UTC after 3 min. The vendor identified the issue and implemented a fix; customers still unable to reach the login page might need to clear browser cache and cookies.

QuickBooks Online reported a major outage: some customers could not use Switch Company because the option was missing under the Gear Icon. It started at 2024-09-12 14:51 UTC and was resolved at 2024-09-12 16:09 UTC, lasting 1 h 18 min; a fix was implemented, and logging out and back in was offered as a workaround.

QuickBooks Online reported a major outage affecting some customers’ access to the Invoices page in Canada and the United States, starting 2024-08-08 16:52 UTC and resolved at 2024-08-08 17:41 UTC (48 min). A fix was implemented; the resolution confirmed restored access to invoices, purchase orders and pay functions.

Some QuickBooks Merchant Account customers in the United States could not process credit card payments in QuickBooks Desktop during a major outage from 2024-07-31 21:51 UTC to 2024-08-01 01:43 UTC, lasting 3 h 52 min. QuickBooks suggested manually processing urgent payments through the Merchant Service Center; payment processing was subsequently restored.

Some QuickBooks Online customers could not log in during a major-impact incident listing QuickBooks Online and QuickBooks Self-Employed components in Canada, the United Kingdom and the United States. It started at 2024-06-24 13:10 UTC and was resolved at 2024-06-24 14:04 UTC, lasting 54 min; no cause or specific fix was stated.