# QuickBooks Online change history

Filter: kind=all. Query: `?kind=notable|all|pages|pricing|trust|legal|incident|incident_edit|incident_deleted|incident_update&history=<history_id>&page=N`. Company profile: [QuickBooks Online](https://rewindex.com/company/quickbooks-online.md)
## Changes by kind

| Kind | Changes | Notable | Latest (UTC) |
| --- | --- | --- | --- |
| Major incident | 17 | 17 | 2026-09-02 04:16 UTC |

## Timeline

| When (UTC) | Kind | Change | Label | Summary |
| --- | --- | --- | --- | --- |
| 2026-09-02 04:16 UTC | Major incident | [Major incident: Some users may encounter issues when trying to Login to QuickBooks Online](https://rewindex.com/change/if99bafb02ac6b1.md) | outage | QuickBooks Online reported a major incident affecting some users’ logins and causing errors within application features across APAC, Canada, EMEA and the United States. The recorded start was 2026-09-02 04:16 UTC; it lasted 3 min and was resolved at 2026-09-02 04:19 UTC after a fix, with recovery confirmed across all regions. |
| 2026-08-19 14:30 UTC | Major incident | [Major incident: Quickbooks Online Latency Issue](https://rewindex.com/change/i343cd9371d237c.md) | degradation | QuickBooks Online reported a major latency incident affecting some customers in Canada, EMEA and the United States, starting 2026-08-19 14:30 UTC and resolved at 2026-08-19 16:54 UTC (2 h 23 min). Engineering implemented a fix, and the final update confirmed all services were restored; no specific cause was disclosed. |
| 2026-07-08 13:08 UTC | Major incident | [Major incident: QuickBooks Online Login Issue](https://rewindex.com/change/i1d8cf6bc91d065.md) | outage | Some QuickBooks Online customers experienced login issues affecting APAC, Canada, EMEA, LATAM and United States components; the vendor rated the impact major. The incident started at 2026-07-08 13:08 UTC and resolved at 2026-07-08 16:25 UTC, lasting 3 h 16 min. Engineering implemented a fix and monitored recovery; no cause was stated. |
| 2026-02-24 03:35 UTC | Major incident | [Major incident: Unable to use multiple features in QuickBooksOnline](https://rewindex.com/change/i617891c0b27044.md) | outage | QuickBooks Online reported a major outage affecting company settings, product/service tables, tax calculations and transaction saving across APAC, Canada, EMEA, LATAM and United States. It started at 2026-02-24 03:35 UTC and was resolved at 2026-02-24 08:36 UTC, lasting 5 h 1 min; a fix was implemented and all systems returned to normal. |
| 2025-12-03 15:09 UTC | Major incident | [Major incident: Some customers are unable to view or create Sales Forms in to QuickBooks Online](https://rewindex.com/change/ie5e6c2fefea44c.md) | outage | Some QuickBooks Online customers in the United States could not view or create Sales Forms or create sales transactions in a major-impact outage. It started at 2025-12-03 15:09 UTC and was resolved at 2025-12-03 16:32 UTC, lasting 1 h 22 min. A fix was implemented and monitored before resolution. |
| 2025-08-29 13:54 UTC | Major incident | [Major incident: Quickbooks Online Payroll Issue](https://rewindex.com/change/iefed62f9d120a3.md) | degradation | QuickBooks Online reported a major U.S. payroll degradation: some employees with direct deposits dated 8/29/25 could receive funds late. The incident ran from 2025-08-29 13:54 UTC to 2025-08-30 00:13 UTC (10 h 19 min); the vendor said funds had been processed and were expected that afternoon, then marked it resolved. |
| 2025-08-11 19:40 UTC | Major incident | [Major incident: Quickbooks Online - Sales Tax Issue](https://rewindex.com/change/i7dea5e0717fe8c.md) | outage | QuickBooks Online reported a major Sales Tax Issue affecting listed components in APAC, Canada, EMEA, Australia, the United Kingdom and the United States. It started at 2025-08-11 19:40 UTC and lasted 2 h 41 min, resolving at 2025-08-11 22:21 UTC; a fix was implemented, but no cause or specific customer-facing failure was stated. |
| 2025-07-31 16:06 UTC | Major incident | [Major incident: QuickBooks Desktop - Some customers are unable to log in to their Intuit Account from within QuickBooks](https://rewindex.com/change/i2f7e62ef19ba26.md) | outage | A major QuickBooks Desktop outage in Canada and the United States prevented some customers from loading Intuit Account login, potentially blocking Payments and E-Invoicing. It lasted 12 h 26 min, from 2025-07-31 16:06 UTC to 2025-08-01 04:32 UTC. A fix was implemented, and all services were restored. |
| 2025-05-07 21:25 UTC | Major incident | [Major incident: QBO Login Issue - Monitoring phase](https://rewindex.com/change/ie161ca673e1b71.md) | outage | Some QuickBooks Online users in the United States could not log in during a major-impact outage starting 2025-05-07 21:25 UTC and resolved at 2025-05-07 22:58 UTC, lasting 1 h 32 min. QuickBooks reported implementing a fix and monitoring results, then confirmed users should be able to log in. |
| 2025-01-16 20:52 UTC | Major incident | [Major incident: QBO Create invoice forced logged out issue](https://rewindex.com/change/i64a9c0eddbe3e2.md) | outage | QuickBooks Online reported a major incident in Canada and the United States that forced some customers out of their accounts when creating transactions or accessing the Sales Tax Center. It started at 2025-01-16 20:52 UTC and was resolved at 2025-01-17 15:08 UTC, lasting 18 h 16 min; an earlier update at 20:59 UTC had already reported service restored. |
| 2024-12-02 17:18 UTC | Major incident | [Major incident: We’re working to fix problems with QuickBooks Merchant Account](https://rewindex.com/change/i46de355cb9f95e.md) | outage | A major outage prevented some QuickBooks Merchant Account customers in the United States from processing credit cards inside QuickBooks Desktop from 2024-12-02 17:18 UTC to 2024-12-02 20:01 UTC, lasting 2 h 42 min. QuickBooks suggested processing payments through the Merchant Service Center as a workaround, then implemented a fix and confirmed resolution. |
| 2024-10-31 10:18 UTC | Major incident | [Major incident: Error making a Full Payment Submission (FPS) in QuickBooks Core Payroll](https://rewindex.com/change/i8523720e61df62.md) | outage | Some QuickBooks Core Payroll customers in EMEA, QuickBooks Online - United Kingdom experienced Full Payment Submission (FPS) errors in a major-impact incident starting 2024-10-31 10:18 UTC. It lasted 34 min and was resolved at 2024-10-31 10:53 UTC, restoring FPS submissions; all other Core Payroll functionality remained operational. |
| 2024-09-30 22:19 UTC | Major incident | [Critical incident: QuickBooks Online - Unable to login](https://rewindex.com/change/i861b6be590e369.md) | outage | QuickBooks Online reported a critical login outage affecting United States components, starting 2024-09-30 22:19 UTC and resolved at 2024-09-30 22:22 UTC after 3 min. The vendor identified the issue and implemented a fix; customers still unable to reach the login page might need to clear browser cache and cookies. |
| 2024-09-12 14:51 UTC | Major incident | [Major incident: QBO Switch Company Issue](https://rewindex.com/change/i9daa430ea84825.md) | outage | QuickBooks Online reported a major outage: some customers could not use Switch Company because the option was missing under the Gear Icon. It started at 2024-09-12 14:51 UTC and was resolved at 2024-09-12 16:09 UTC, lasting 1 h 18 min; a fix was implemented, and logging out and back in was offered as a workaround. |
| 2024-08-08 16:52 UTC | Major incident | [Major incident: Some customers are unable to access Invoices page in QuickBooks Online.](https://rewindex.com/change/i6daaa251e49cfd.md) | outage | QuickBooks Online reported a major outage affecting some customers’ access to the Invoices page in Canada and the United States, starting 2024-08-08 16:52 UTC and resolved at 2024-08-08 17:41 UTC (48 min). A fix was implemented; the resolution confirmed restored access to invoices, purchase orders and pay functions. |
| 2024-07-31 21:51 UTC | Major incident | [Major incident: Some customers are unable to process credit card payments in QuickBooks Desktop.](https://rewindex.com/change/i9b88c2b8893f44.md) | outage | Some QuickBooks Merchant Account customers in the United States could not process credit card payments in QuickBooks Desktop during a major outage from 2024-07-31 21:51 UTC to 2024-08-01 01:43 UTC, lasting 3 h 52 min. QuickBooks suggested manually processing urgent payments through the Merchant Service Center; payment processing was subsequently restored. |
| 2024-06-24 13:10 UTC | Major incident | [Major incident: Some QuickBooks Online customers are unable to login](https://rewindex.com/change/i6b4fa1f6f825b0.md) | outage | Some QuickBooks Online customers could not log in during a major-impact incident listing QuickBooks Online and QuickBooks Self-Employed components in Canada, the United Kingdom and the United States. It started at 2024-06-24 13:10 UTC and was resolved at 2024-06-24 14:04 UTC, lasting 54 min; no cause or specific fix was stated. |


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Canonical: https://rewindex.com/company/quickbooks-online/changes · Markdown: https://rewindex.com/company/quickbooks-online/changes.md · JSON: https://rewindex.com/api/v1/companies/quickbooks-online/changes · Generated 2026-10-18T02:29:11.012Z
