Changes / QuickBooks Online / QBO Create invoice forced logged out issue
QuickBooks Online: Major incident: QBO Create invoice forced logged out issue
Summary
Summary pending. The diff below shows exactly what changed.
What changed
Before: not present
After: QBO Create invoice forced logged out issue
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2025-01-16 20:52 UTC
Before: not present
After: 2025-01-17 15:08 UTC
Before: not present
After: Canada, QuickBooks Online - Canada, QuickBooks Online - United States, United States
Before: not present
After: Some customers are currently being force logged out from their QBO account when attempting to create a new transaction. We’ve identified the source of the problem and are working to resolve the issue.
Before: not present
After: An earlier issue with customers being force logged out from their QBO account when attempting to create a new transaction or when accessing the Sales Tax Center. Our teams have resolved the issue, and users should now be able to create and access without issue.
Thank you for your patience as we worked to resolve this issue.
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: QBO Create invoice forced logged out issue (this change) | Major incident |
All QuickBooks Online changes → · QuickBooks Online profile · Markdown · JSON