Outages by dayJanuary 20, 2022

Outages on January 20, 2022

UTC day 2022-01-20 (Jan 20, 2022, 00:00 to Jan 20, 2022, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

30incidents started

6labelled major or critical

23vendors with a new incident

9still open from earlier days

By vendor label: Critical 1 · Major 5 · Minor 17 · No impact listed 7 · 18 maintenance

Incidents started this day 30

Vendor	Incident	Impact	Started	Resolved	Status
Lightstep (ServiceNow Cloud Observability)	Lightstep Webapp Down	Critical	17:58	21:21 (3.4 h)	postmortem
Expo	Non-priority EAS Build for iOS is slow. We are working on a fix.	Major	17:30	18:31 (1.0 h)	resolved
Expo	EAS Submit for iOS queue is backed up	Major	19:22	Jan 21, 2022, 01:11 (5.8 h)	resolved
Asana	Major Incident	Major	20:00	20:00 (0 min)	resolved
Xero	Unable to access Xero Practice Manager	Major	21:10	22:02 (52 min)	resolved
Trello	Trello is slow or unavailable	Major	21:16	21:52 (36 min)	resolved
Census	UI and sync runs temporarily unavailable	Minor	00:01	00:10 (9 min)	resolved
Xero	Users may be experiencing issues with loading BAS in Xero	Minor	03:36	08:37 (5.0 h)	resolved
Akamai	Telephony Availability	Minor	05:16	07:50 (2.6 h)	resolved
Twilio	SMS Delivery Delays To AT&T USA Using Toll-Free Numbers And A Subset Of Long Code Numbers	Minor	06:42	06:50 (8 min)	resolved
Twilio	SMS Delivery Delays To Orange Network In Niger	Minor	10:34	13:03 (2.5 h)	resolved
Optimizely	Search & Navigation Incident - EMEA Region (EMEA01)	Minor	14:30	23:29 (9.0 h)	resolved
Semaphore	Elevated error rates on Semaphore 2.0	Minor	17:10	17:58 (48 min)	resolved
Twilio	Delay in Recording Transcription Processing	Minor	18:54	20:28 (1.6 h)	resolved
Aircall	Issue impacting Monday.com integration	Minor	19:17	Jan 24, 2022, 14:45 (4 d)	resolved
v0	DNS Record and Wildcard Cert issue Delays	Minor	19:47	20:28 (41 min)	resolved
Vercel	DNS Record and Wildcard Cert issue Delays	Minor	19:47	20:28 (41 min)	resolved
Netlify	Issues with Hosted DNS changes	Minor	19:52	20:22 (30 min)	resolved
Squarespace	Domain DNS Settings Issue	Minor	20:06	20:21 (15 min)	resolved
LaunchDarkly	Elevated error rate from our Streaming API	Minor	20:14	21:30 (1.3 h)	resolved
Grafana Cloud	Load Balancer Degredation	Minor	21:21	23:03 (1.7 h)	resolved
Sinch	Calling Degradation - Brazil	Minor	21:23	23:55 (2.5 h)	resolved
Netlify	Problems serving recently created hosted DNS records	Minor	22:25	23:59 (1.6 h)	resolved
Sinch	DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT# MNOC-36713	No impact listed	01:15	10:21 (9.1 h)	resolved
Hotjar	Degraded Screenshot Generation	No impact listed	10:50	Jan 21, 2022, 13:43 (27 h)	resolved
Figma	Library and instance override issues	No impact listed	13:17	23:49 (11 h)	resolved
Twilio	On Call Engineers are Investigating Outbound Call Failures	No impact listed	19:11	19:43 (32 min)	resolved
DNSimple	Re-routing DNS traffic in Tokyo (Japan) datacenter	No impact listed	19:53	20:57 (1.1 h)	resolved
Mezmo	Many services briefly halted due to Cloud Provider incident	No impact listed	19:57	21:38 (1.7 h)	postmortem
Bandwidth	DFW Call Failure Incident	No impact listed	20:07	21:08 (1.0 h)	resolved

Still open from earlier days 9

Vendor	Incident	Impact	Started	Resolved	Status
Lever	Support via chat is down	Major	Jan 18, 2022, 20:56	18:35 (46 h)	resolved
Jira	Jira Cloud failing with Redux Devtools extension enabled	Major	Jan 19, 2022, 14:59	05:05 (14 h)	resolved
Expo	EAS Build for iOS is down	Major	Jan 19, 2022, 17:13	05:16 (12 h)	resolved
Trello	Trello Search is degraded	Major	Jan 19, 2022, 20:51	20:40 (24 h)	resolved
Grain	Recording Service Partial Outage	Major	Jan 19, 2022, 21:31	12:57 (15 h)	resolved
Twilio	SMS Delivery Delays to Movistar Network Venezuela	Minor	Jan 19, 2022, 16:04	00:38 (8.6 h)	resolved
Sinch	Delivery Issues - Turkey	Minor	Jan 19, 2022, 17:58	01:41 (7.7 h)	resolved
Lever	Automation workflows may be delayed	Minor	Jan 19, 2022, 19:56	04:04 (8.1 h)	resolved
Scaleway	[FR-PAR2] Temporary services unavailability	No impact listed	Jan 14, 2022, 09:31	Feb 1, 2022, 15:48 (18 d)	resolved

Maintenance 18

Vendor	Incident	Impact	Started	Resolved	Status
Bandwidth	[Scheduled] Local Market Maintenance - Multiple Markets	Maintenance	01:00	11:00 (10 h)	resolved
Lever	[Scheduled] Scheduled maintenance	Maintenance	02:30	03:30 (1.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound SMS and MMS towards US & Canada phone numbers	Maintenance	04:00	08:00 (4.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - Toll Free MMS/SMS	Maintenance	04:00	08:00 (4.0 h)	resolved
Sinch	[Scheduled] External Maintenance - Toll Free Number Provider	Maintenance	04:00	08:00 (4.0 h)	resolved
Twilio	[Scheduled] US & Canada Carrier Partner Maintenance	Maintenance	04:00	07:59 (4.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - MTS (Mobile TeleSystems)	Maintenance	05:26	06:00 (34 min)	resolved
Sinch	[Scheduled] External Maintenance - AT&T - US	Maintenance	09:00	15:00 (6.0 h)	resolved
Sinch	[Scheduled] External Maintenance - Bell Canada	Maintenance	10:00	11:00 (1.0 h)	resolved
Red Hat (incl. Quay.io)	[Scheduled] SSO Maintenance	Maintenance	15:00	17:00 (2.0 h)	resolved
Stitch	[Scheduled] Backend system upgrades	Maintenance	15:00	15:56 (56 min)	resolved
Twilio	[Scheduled] Malaysia SMS Carrier Maintenance - Celcom Axiata Bhd	Maintenance	16:30	18:00 (1.5 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Tele2	Maintenance	20:02	Jan 21, 2022, 00:00 (4.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Tele2	Maintenance	21:00	Jan 21, 2022, 01:00 (4.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Beeline	Maintenance	21:00	Jan 21, 2022, 00:01 (3.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Megafon	Maintenance	21:01	Jan 21, 2022, 04:00 (7.0 h)	resolved
Segment	[Scheduled] Scheduled Maintenance on Warehouses	Maintenance	22:00	22:58 (58 min)	resolved
Dropbox Sign	[Scheduled] HelloSign Product Update	Maintenance	23:00	Jan 21, 2022, 01:00 (2.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Lightstep (ServiceNow Cloud Observability), Expo, Asana, Xero, Trello, Census, Akamai, Twilio, Optimizely, Semaphore, Aircall, v0.

Cite this

30 vendor-reported incidents started on 2022-01-20 (UTC) across 23 vendors, 6 labelled major or critical by the vendor.

Title: Outages on January 20, 2022
Vendor: Rewindex daily outage roundup
Date: 2022-01-20 00:00 UTC
URL: https://rewindex.com/outages/2022-01-20

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