# Outages on January 20, 2022 (UTC)

> 30 incidents started on January 20, 2022 (UTC) on the status pages Rewindex archives, 6 labelled major or critical by the vendor (Lightstep (ServiceNow Cloud Observability), Expo); 9 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2022-01-20
Last updated: 2022-01-24T14:45:00Z

- Incidents started: 30 (major/critical: 6, other: 24) across 23 vendors
- Still open from earlier days: 9 · Maintenance windows: 18 · Detected outage events: 0
- By vendor impact label: critical 1, major 5, minor 17, none 7
- Previous day with incidents: [2022-01-19](https://rewindex.com/outages/2022-01-19.md) · Next: [2022-01-21](https://rewindex.com/outages/2022-01-21.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Lightstep (ServiceNow Cloud Observability)](https://rewindex.com/company/lightstep.md) | [Lightstep Webapp Down](https://rewindex.com/company/lightstep/incidents/mvbs7hjyddbt.md) | critical | 2022-01-20 17:58 UTC | 2022-01-20 21:21 UTC | postmortem |
| [Expo](https://rewindex.com/company/expo.md) | [Non-priority EAS Build for iOS is slow. We are working on a fix.](https://rewindex.com/company/expo/incidents/nb9mtmyr6bw9.md) | major | 2022-01-20 17:30 UTC | 2022-01-20 18:31 UTC | resolved |
| [Expo](https://rewindex.com/company/expo.md) | [EAS Submit for iOS queue is backed up](https://rewindex.com/company/expo/incidents/z5g2q491qkf8.md) | major | 2022-01-20 19:22 UTC | 2022-01-21 01:11 UTC | resolved |
| [Asana](https://rewindex.com/company/asana.md) | [Major Incident](https://rewindex.com/company/asana/incidents/sjcj2hd3mhzz.md) | major | 2022-01-20 20:00 UTC | 2022-01-20 20:00 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Unable to access Xero Practice Manager](https://rewindex.com/company/xero/incidents/tflmlv8tpkqt.md) | major | 2022-01-20 21:10 UTC | 2022-01-20 22:02 UTC | resolved |
| [Trello](https://rewindex.com/company/trello.md) | [Trello is slow or unavailable](https://rewindex.com/company/trello/incidents/jyh76x7xlg1k.md) | major | 2022-01-20 21:16 UTC | 2022-01-20 21:52 UTC | resolved |
| [Census](https://rewindex.com/company/census.md) | [UI and sync runs temporarily unavailable](https://rewindex.com/company/census/incidents/3bt3w80sw8vv.md) | minor | 2022-01-20 00:01 UTC | 2022-01-20 00:10 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Users may be experiencing issues with loading BAS in Xero](https://rewindex.com/company/xero/incidents/52pdd8nyclfd.md) | minor | 2022-01-20 03:36 UTC | 2022-01-20 08:37 UTC | resolved |
| [Akamai](https://rewindex.com/company/akamai.md) | [Telephony Availability](https://rewindex.com/company/akamai/incidents/w7nyzk5jllsk.md) | minor | 2022-01-20 05:16 UTC | 2022-01-20 07:50 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays To AT&T USA Using Toll-Free Numbers And A Subset Of Long Code Numbers](https://rewindex.com/company/twilio/incidents/6m79th2jtc0n.md) | minor | 2022-01-20 06:42 UTC | 2022-01-20 06:50 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays To Orange Network In Niger](https://rewindex.com/company/twilio/incidents/8qx9ktr7k0f3.md) | minor | 2022-01-20 10:34 UTC | 2022-01-20 13:03 UTC | resolved |
| [Optimizely](https://rewindex.com/company/optimizely.md) | [Search & Navigation Incident - EMEA Region (EMEA01)](https://rewindex.com/company/optimizely/incidents/gh2w7m4c2mjb.md) | minor | 2022-01-20 14:30 UTC | 2022-01-20 23:29 UTC | resolved |
| [Semaphore](https://rewindex.com/company/semaphore.md) | [Elevated error rates on Semaphore 2.0](https://rewindex.com/company/semaphore/incidents/qpl4zqr44nly.md) | minor | 2022-01-20 17:10 UTC | 2022-01-20 17:58 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Delay in Recording Transcription Processing](https://rewindex.com/company/twilio/incidents/wlbwr0rmyywz.md) | minor | 2022-01-20 18:54 UTC | 2022-01-20 20:28 UTC | resolved |
| [Aircall](https://rewindex.com/company/aircall.md) | [Issue impacting Monday.com integration](https://rewindex.com/company/aircall/incidents/fvj20h1zd766.md) | minor | 2022-01-20 19:17 UTC | 2022-01-24 14:45 UTC | resolved |
| [v0](https://rewindex.com/company/v0.md) | [DNS Record and Wildcard Cert issue Delays](https://rewindex.com/company/v0/incidents/rkq7118k7wd7.md) | minor | 2022-01-20 19:47 UTC | 2022-01-20 20:28 UTC | resolved |
| [Vercel](https://rewindex.com/company/vercel.md) | [DNS Record and Wildcard Cert issue Delays](https://rewindex.com/company/vercel/incidents/rkq7118k7wd7.md) | minor | 2022-01-20 19:47 UTC | 2022-01-20 20:28 UTC | resolved |
| [Netlify](https://rewindex.com/company/netlify.md) | [Issues with Hosted DNS changes](https://rewindex.com/company/netlify/incidents/jpp68v39k7t3.md) | minor | 2022-01-20 19:52 UTC | 2022-01-20 20:22 UTC | resolved |
| [Squarespace](https://rewindex.com/company/squarespace.md) | [Domain DNS Settings Issue](https://rewindex.com/company/squarespace/incidents/c3xwq04x7bj1.md) | minor | 2022-01-20 20:06 UTC | 2022-01-20 20:21 UTC | resolved |
| [LaunchDarkly](https://rewindex.com/company/launchdarkly.md) | [Elevated error rate from our Streaming API](https://rewindex.com/company/launchdarkly/incidents/x3bgvjkb7nxv.md) | minor | 2022-01-20 20:14 UTC | 2022-01-20 21:30 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [Load Balancer Degredation](https://rewindex.com/company/grafana-cloud/incidents/b5wjh5735l53.md) | minor | 2022-01-20 21:21 UTC | 2022-01-20 23:03 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Calling Degradation - Brazil](https://rewindex.com/company/sinch/incidents/dc0rc2tgnk7n.md) | minor | 2022-01-20 21:23 UTC | 2022-01-20 23:55 UTC | resolved |
| [Netlify](https://rewindex.com/company/netlify.md) | [Problems serving recently created hosted DNS records](https://rewindex.com/company/netlify/incidents/94j0qv60dx1j.md) | minor | 2022-01-20 22:25 UTC | 2022-01-20 23:59 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-36713](https://rewindex.com/company/sinch/incidents/hyvfbwcy5m2r.md) | none | 2022-01-20 01:15 UTC | 2022-01-20 10:21 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [Degraded Screenshot Generation](https://rewindex.com/company/hotjar/incidents/n1q8p88tkh2v.md) | none | 2022-01-20 10:50 UTC | 2022-01-21 13:43 UTC | resolved |
| [Figma](https://rewindex.com/company/figma.md) | [Library and instance override issues](https://rewindex.com/company/figma/incidents/nhrjtqwjv41c.md) | none | 2022-01-20 13:17 UTC | 2022-01-20 23:49 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [On Call Engineers are Investigating Outbound Call Failures](https://rewindex.com/company/twilio/incidents/q1pf7s6c7fyz.md) | none | 2022-01-20 19:11 UTC | 2022-01-20 19:43 UTC | resolved |
| [DNSimple](https://rewindex.com/company/dnsimple.md) | [Re-routing DNS traffic in Tokyo (Japan) datacenter](https://rewindex.com/company/dnsimple/incidents/4953g2b6m8hz.md) | none | 2022-01-20 19:53 UTC | 2022-01-20 20:57 UTC | resolved |
| [Mezmo](https://rewindex.com/company/mezmo.md) | [Many services briefly halted due to Cloud Provider incident](https://rewindex.com/company/mezmo/incidents/cd9cskhfhcd7.md) | none | 2022-01-20 19:57 UTC | 2022-01-20 21:38 UTC | postmortem |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [DFW Call Failure Incident](https://rewindex.com/company/bandwidth/incidents/7c0cs0jlxmx3.md) | none | 2022-01-20 20:07 UTC | 2022-01-20 21:08 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Lever](https://rewindex.com/company/lever.md) | [Support via chat is down](https://rewindex.com/company/lever/incidents/wlzm1wkkt9ld.md) | major | 2022-01-18 20:56 UTC | 2022-01-20 18:35 UTC | resolved |
| [Jira](https://rewindex.com/company/jira.md) | [Jira Cloud failing with Redux Devtools extension enabled](https://rewindex.com/company/jira/incidents/5j5754ghwmsl.md) | major | 2022-01-19 14:59 UTC | 2022-01-20 05:05 UTC | resolved |
| [Expo](https://rewindex.com/company/expo.md) | [EAS Build for iOS is down](https://rewindex.com/company/expo/incidents/chwnhttgb18p.md) | major | 2022-01-19 17:13 UTC | 2022-01-20 05:16 UTC | resolved |
| [Trello](https://rewindex.com/company/trello.md) | [Trello Search is degraded](https://rewindex.com/company/trello/incidents/5sx7wv59p0fq.md) | major | 2022-01-19 20:51 UTC | 2022-01-20 20:40 UTC | resolved |
| [Grain](https://rewindex.com/company/grain.md) | [Recording Service Partial Outage](https://rewindex.com/company/grain/incidents/wr1zx4dvp1ht.md) | major | 2022-01-19 21:31 UTC | 2022-01-20 12:57 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Movistar Network Venezuela](https://rewindex.com/company/twilio/incidents/qv3d9cwp3wgh.md) | minor | 2022-01-19 16:04 UTC | 2022-01-20 00:38 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issues - Turkey](https://rewindex.com/company/sinch/incidents/103x60w8w1w2.md) | minor | 2022-01-19 17:58 UTC | 2022-01-20 01:41 UTC | resolved |
| [Lever](https://rewindex.com/company/lever.md) | [Automation workflows may be delayed](https://rewindex.com/company/lever/incidents/1p0t1cjthdk8.md) | minor | 2022-01-19 19:56 UTC | 2022-01-20 04:04 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[FR-PAR2\] Temporary services unavailability](https://rewindex.com/company/scaleway/incidents/fyfl9shbrhrv.md) | none | 2022-01-14 09:31 UTC | 2022-02-01 15:48 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/vrffrdbbws9j.md) | maintenance | 2022-01-20 01:00 UTC | 2022-01-20 11:00 UTC | resolved |
| [Lever](https://rewindex.com/company/lever.md) | [\[Scheduled\] Scheduled maintenance](https://rewindex.com/company/lever/incidents/bds9kqy6zjn5.md) | maintenance | 2022-01-20 02:30 UTC | 2022-01-20 03:30 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound SMS and MMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/3780tqqzd8qm.md) | maintenance | 2022-01-20 04:00 UTC | 2022-01-20 08:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - Toll Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/j7bjk2h228hw.md) | maintenance | 2022-01-20 04:00 UTC | 2022-01-20 08:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - Toll Free Number Provider](https://rewindex.com/company/sinch/incidents/x27s4m6zry67.md) | maintenance | 2022-01-20 04:00 UTC | 2022-01-20 08:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US & Canada Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/pgx8v8cpn9t0.md) | maintenance | 2022-01-20 04:00 UTC | 2022-01-20 07:59 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - MTS (Mobile TeleSystems)](https://rewindex.com/company/twilio/incidents/dzqhl7vg08kt.md) | maintenance | 2022-01-20 05:26 UTC | 2022-01-20 06:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - AT&T - US](https://rewindex.com/company/sinch/incidents/ydnzfpnvw4bd.md) | maintenance | 2022-01-20 09:00 UTC | 2022-01-20 15:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - Bell Canada](https://rewindex.com/company/sinch/incidents/kcxmgs3mbntl.md) | maintenance | 2022-01-20 10:00 UTC | 2022-01-20 11:00 UTC | resolved |
| [Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md) | [\[Scheduled\] SSO Maintenance](https://rewindex.com/company/red-hat/incidents/6tmf9tbflhqf.md) | maintenance | 2022-01-20 15:00 UTC | 2022-01-20 17:00 UTC | resolved |
| [Stitch](https://rewindex.com/company/stitch.md) | [\[Scheduled\] Backend system upgrades](https://rewindex.com/company/stitch/incidents/dmqt1z7f5zhy.md) | maintenance | 2022-01-20 15:00 UTC | 2022-01-20 15:56 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Malaysia SMS Carrier Maintenance - Celcom Axiata Bhd](https://rewindex.com/company/twilio/incidents/t9zqxyf2xq17.md) | maintenance | 2022-01-20 16:30 UTC | 2022-01-20 18:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - Tele2](https://rewindex.com/company/twilio/incidents/y4z5n4yr76my.md) | maintenance | 2022-01-20 20:02 UTC | 2022-01-21 00:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - Tele2](https://rewindex.com/company/twilio/incidents/n3g9m2bm3djr.md) | maintenance | 2022-01-20 21:00 UTC | 2022-01-21 01:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - Beeline](https://rewindex.com/company/twilio/incidents/5bhyy83wymcn.md) | maintenance | 2022-01-20 21:00 UTC | 2022-01-21 00:01 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - Megafon](https://rewindex.com/company/twilio/incidents/5z15zj3n64gf.md) | maintenance | 2022-01-20 21:01 UTC | 2022-01-21 04:00 UTC | resolved |
| [Segment](https://rewindex.com/company/segment.md) | [\[Scheduled\] Scheduled Maintenance on Warehouses](https://rewindex.com/company/segment/incidents/nmngvpkmqct0.md) | maintenance | 2022-01-20 22:00 UTC | 2022-01-20 22:58 UTC | resolved |
| [Dropbox Sign](https://rewindex.com/company/dropbox-sign.md) | [\[Scheduled\] HelloSign Product Update](https://rewindex.com/company/dropbox-sign/incidents/6vxv9f4mb739.md) | maintenance | 2022-01-20 23:00 UTC | 2022-01-21 01:00 UTC | resolved |

## Cite this

30 vendor-reported incidents started on 2022-01-20 (UTC) across 23 vendors, 6 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2022-01-20
- Citation: Rewindex daily outage roundup, “Outages on January 20, 2022” (2022-01-20 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2022-01-20 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on January 20, 2022 (2022-01-20)](https://rewindex.com/outages/2022-01-20)`


---
Canonical: https://rewindex.com/outages/2022-01-20 · Markdown: https://rewindex.com/outages/2022-01-20.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:50:37.009Z