Outages by dayDecember 10, 2021

Outages on December 10, 2021

UTC day 2021-12-10 (Dec 10, 2021, 00:00 to Dec 10, 2021, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

32incidents started

8labelled major or critical

25vendors with a new incident

15still open from earlier days

By vendor label: Critical 4 · Major 4 · Minor 20 · No impact listed 4 · 14 maintenance

Incidents started this day 32

Vendor	Incident	Impact	Started	Resolved	Status
Keeper	EU Vault Login - Intermittent 503 errors	Critical	07:33	08:21 (48 min)	resolved
Confluent	Newly created Kafka Clusters in AWS has issues for bootstrapping URL resolution	Critical	18:56	22:45 (3.8 h)	resolved
Confluent	Some functions in Confluent Cloud UI and CLI is not working	Critical	21:35	21:47 (12 min)	resolved
LaunchDarkly	clientstream.launchdarkly.com exhibiting high connection error rate in US	Critical	22:32	Dec 11, 2021, 00:33 (2.0 h)	resolved
LaunchDarkly	clientstream.launchdarkly.com exhibiting high connection error rate in US	Major	04:06	05:16 (1.2 h)	resolved
Amplitude	Realtime data not available	Major	12:36	17:43 (5.1 h)	resolved
Statuspage	Errant deploy. Successfully rolled back to previous version.	Major	15:39	15:39 (0 min)	resolved
Wix	Issues Receiving Support Reqeusts	Major	21:01	21:23 (22 min)	resolved
InfluxData (InfluxDB Cloud)	Marketplace integration with Google Cloud Marketplace is not working at the moment	Minor	00:34	19:22 (19 h)	resolved
Harness	Partial Incident - Monitoring	Minor	00:45	17:48 (17 h)	resolved
Buildkite	Increased error rate	Minor	01:21	07:18 (6.0 h)	resolved
Twilio	SMS Delivery Delays to All Networks in Canada From Toll-Free Numbers	Minor	04:53	09:35 (4.7 h)	resolved
npm	Package publishing issues	Minor	13:56	14:58 (1.0 h)	resolved
Unbounce	Delay in Leads Appearing in Leads Table	Minor	14:11	22:19 (8.1 h)	resolved
Twilio	SMS Delivery Delays to Vodafone Egypt	Minor	14:28	Dec 11, 2021, 01:28 (11 h)	resolved
Scaleway	[K8S] Kapsule issue in fr-par	Minor	14:46	Dec 29, 2021, 09:28 (19 d)	resolved
GitHub Copilot	Incident with GitHub Actions	Minor	14:56	18:19 (3.4 h)	resolved
GitHub	Incident with GitHub Actions	Minor	14:56	18:19 (3.4 h)	resolved
BigCommerce	New product display issue on subset of stores	Minor	16:32	21:42 (5.2 h)	resolved
Close	Delayed Indexing	Minor	19:00	19:28 (28 min)	resolved
Twilio	Elevated 5xx Responses and Latency on Studio Event Handling	Minor	20:30	21:22 (52 min)	resolved
Twilio	Latency and Timeout Errors with Twilio Rest API Impacting Multiple Products	Minor	20:39	22:19 (1.7 h)	resolved
Close	Telephony Connection Issues	Minor	20:42	22:01 (1.3 h)	resolved
Aircall	Call connection issues	Minor	20:51	22:33 (1.7 h)	resolved
Daily	Degraded audio and video call experience	Minor	21:05	Dec 13, 2021, 13:09 (3 d)	resolved
HubSpot	Calling is not available in HubSpot for all customers.	Minor	21:11	22:23 (1.2 h)	resolved
Plivo	Call failures on inbound voice towards Brazil phone numbers in Brasilia.	Minor	22:46	Dec 13, 2021, 16:55 (3 d)	resolved
Twilio	Elevated HTTP 400 Errors for Programmable Messaging	Minor	23:07	Dec 11, 2021, 01:16 (2.1 h)	resolved
Netlify	netlify-cli not installing with yarn	No impact listed	11:12	12:43 (1.5 h)	resolved
Retool	Renaming components in the editor causes an error	No impact listed	14:33	16:17 (1.7 h)	resolved
Sinch	DI SMS 365 \| Enterprise Messaging \| Potential Delay in delivery of MT, MO and DLR traffic towards Vodafone in Egypt	No impact listed	18:15	20:33 (2.3 h)	resolved
Aptible	Log4j security incident CVE-2021-44228	No impact listed	21:49	Dec 11, 2021, 05:16 (7.5 h)	resolved

Still open from earlier days 15

Vendor	Incident	Impact	Started	Resolved	Status
LaunchDarkly	Event processing delays in several usage services	Major	Dec 7, 2021, 16:16	Dec 24, 2021, 05:19 (17 d)	resolved
Sinch	Delivery issues - Sky Mobile - United Kingdom	Minor	Dec 7, 2021, 13:17	Dec 13, 2021, 21:11 (6 d)	resolved
Twilio	Intermittent Inbound SMS Delivery Delays or Failures from Vodafone Handsets to Twilio UK Mobile Numbers	Minor	Dec 7, 2021, 16:36	15:36 (3 d)	resolved
Scaleway	[Webhosting] Blacklisted SMTP IP address	Minor	Dec 8, 2021, 08:51	Aug 4, 2022, 14:58 (239 d)	resolved
Greenhouse	Delays in Greenhouse Business Intelligence Connector	Minor	Dec 8, 2021, 14:19	04:10 (38 h)	resolved
Sinch	DI SMS 365 \| Enterprise Messaging \| Delay in delivery of DR towards AT&T Mobility in United States	Minor	Dec 8, 2021, 15:00	Feb 3, 2022, 16:54 (57 d)	resolved
Twilio	MMS Delivery Delays Over Subset of Shortcodes to Multiple US Networks	Minor	Dec 9, 2021, 16:57	Dec 11, 2021, 01:21 (32 h)	resolved
LogRocket	Search and Alerting Performance Issues	Minor	Dec 9, 2021, 20:03	04:18 (8.3 h)	resolved
Twilio	SMS Delivery Delays to Malitel Network in Mali	Minor	Dec 9, 2021, 20:55	Dec 11, 2021, 01:37 (29 h)	resolved
Twilio	SMS Delivery Delays to Fibernetics Network in Canada	Minor	Dec 9, 2021, 22:23	04:42 (6.3 h)	resolved
Twilio	SMS Delivery Delays to US Cellular in the US from Toll-free Numbers	Minor	Dec 9, 2021, 22:31	02:16 (3.8 h)	resolved
Scaleway	[Elements] Domains API v2alpha2 removal	No impact listed	Dec 7, 2021, 14:01	Dec 17, 2021, 12:11 (10 d)	resolved
Bandwidth	Bandwidth Local Market Impairment - 736 - Monterey, CA	No impact listed	Dec 7, 2021, 23:13	Dec 17, 2021, 19:42 (10 d)	resolved
Mixpanel	Temporary Data Ingestion Delay	No impact listed	Dec 9, 2021, 14:37	00:52 (10 h)	resolved
Sinch	DI SMS 365 \| Enterprise Messaging \| Delay in delivery of MT,MO and DLR traffic towards AT&T Mexico	No impact listed	Dec 9, 2021, 22:23	00:51 (2.5 h)	resolved

Maintenance 14

Vendor	Incident	Impact	Started	Resolved	Status
JFrog	[Scheduled] Scheduled JFrog Cloud Platform Database Maintenance - Azure US West	Maintenance	01:00	16:00 (15 h)	resolved
Statuspage	[Scheduled] Statuspage Load Balancers Update	Maintenance	01:45	02:45 (1.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS towards US & Canada phone numbers	Maintenance	04:00	07:00 (3.0 h)	resolved
Bandwidth	[Scheduled] Emergency Messaging Maintenance - Toll Free SMS	Maintenance	04:00	07:00 (3.0 h)	resolved
Twilio	[Scheduled] Chile SMS Carrier Maintenance - Entel PCS	Maintenance	04:20	07:00 (2.7 h)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - Multiple Markets	Maintenance	05:00	10:00 (5.0 h)	resolved
Twilio	[Scheduled] US Toll-Free SMS Carrier Partner Maintenance	Maintenance	05:00	07:00 (2.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - SMS	Maintenance	07:00	11:00 (4.0 h)	resolved
Sinch	[Scheduled] DI SMS 365\| Operator Services \| Application Maintenance \| PCR Number # PSD-9379	Maintenance	07:00	09:42 (2.7 h)	resolved
Discord	Search Under Maintenance	Maintenance	17:55	22:12 (4.3 h)	resolved
Twilio	[Scheduled] Malaysia SMS Carrier Maintenance - Tune Talk Sdn Bhd (Celcom MVNO)	Maintenance	18:17	Dec 11, 2021, 02:15 (8.0 h)	resolved
MessageBird (Bird)	[Scheduled] Conversations Database Maintenance	Maintenance	19:00	19:15 (15 min)	resolved
Dropbox Sign	[Scheduled] HelloSign for Salesforce v4.28 Push Upgrade	Maintenance	21:00	22:00 (1.0 h)	resolved
Red Hat (incl. Quay.io)	[Scheduled] Red Hat OpenShift Streams for Apache Kafka Maintenance	Maintenance	22:43	Dec 13, 2021, 14:36 (3 d)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Keeper, Confluent, LaunchDarkly, Amplitude, Statuspage, Wix, InfluxData (InfluxDB Cloud), Harness, Buildkite, Twilio, npm, Unbounce.

Cite this

32 vendor-reported incidents started on 2021-12-10 (UTC) across 25 vendors, 8 labelled major or critical by the vendor.

Title: Outages on December 10, 2021
Vendor: Rewindex daily outage roundup
Date: 2021-12-10 00:00 UTC
URL: https://rewindex.com/outages/2021-12-10

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