BigCommerce: New product display issue on subset of stores
Timeline of updates
- resolved
BigCommerce engineers have identified the root cause of the issue and a fix is currently being deployed across our platform. If you continue to experience issues with new products not displaying on category pages, please reach out to our support team.
From BigCommerce’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.bigcommerce.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by BigCommerce, started 2021-12-10 16:32 UTC, resolved after 5.2 h, 1 update(s).
- Title
- New product display issue on subset of stores
- Vendor
- BigCommerce
- Date
- URL
- https://rewindex.com/company/bigcommerce/incidents/77gnvpy7l08v
BigCommerce profileRecent BigCommerce incidentsAll outages on December 10, 2021BigCommerce in December 2021MarkdownJSON