# BigCommerce: New product display issue on subset of stores

> BigCommerce status incident “New product display issue on subset of stores” on 2021-12-10: impact minor (vendor’s label), 5.2 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bigcommerce/incidents/77gnvpy7l08v
Last updated: 2021-12-10T21:42:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-12-10 16:32 UTC · Resolved: 2021-12-10 21:42 UTC · Duration: 5.2 h
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/77gnvpy7l08v](https://status.bigcommerce.com/incidents/77gnvpy7l08v)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2021-12-10 21:42 UTC: BigCommerce engineers have identified the root cause of the issue and a fix is currently being deployed across our platform. If you continue to experience issues with new products not displaying on category pages, please reach out to our support team.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by BigCommerce, started 2021-12-10 16:32 UTC, resolved after 5.2 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/bigcommerce/incidents/77gnvpy7l08v
- Citation: BigCommerce, “New product display issue on subset of stores” (2021-12-10 16:32 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/incidents/77gnvpy7l08v (CC BY 4.0).
- Markdown link: `[BigCommerce: New product display issue on subset of stores (2021-12-10)](https://rewindex.com/company/bigcommerce/incidents/77gnvpy7l08v)`


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Canonical: https://rewindex.com/company/bigcommerce/incidents/77gnvpy7l08v · Markdown: https://rewindex.com/company/bigcommerce/incidents/77gnvpy7l08v.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/77gnvpy7l08v · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:54:20.589Z