Outages by dayMay 6, 2020

Outages on May 6, 2020

UTC day 2020-05-06 (May 6, 2020, 00:00 to May 6, 2020, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

18incidents started

3labelled major or critical

12vendors with a new incident

3still open from earlier days

By vendor label: Critical 1 · Major 2 · Minor 11 · No impact listed 4 · 18 maintenance

Incidents started this day 18

Vendor	Incident	Impact	Started	Resolved	Status
Smartsheet	Loading and saving sheets	Critical	22:33	May 7, 2020, 23:00 (24 h)	resolved
Elastic Cloud	New Cloud sign ups are not working	Major	06:27	14:36 (8.2 h)	resolved
Elastic Cloud	Investigating issues with the Cloud console	Major	18:34	May 7, 2020, 00:22 (5.8 h)	resolved
Twilio	SMS Delivery Delays to several networks in Africa.	Minor	09:47	13:33 (3.8 h)	resolved
Twilio	Recordings callback not triggered.	Minor	10:22	11:01 (39 min)	resolved
Unbounce	Delays in Publishing Global Scripts in Script Manager	Minor	16:52	18:32 (1.7 h)	resolved
Twilio	Programmable Chat API elevated HTTP 500 errors for region ie1	Minor	18:03	19:43 (1.7 h)	resolved
New Relic	Logging UI Unavailable for US Region	Minor	20:09	20:21 (12 min)	resolved
Mezmo	Indexing Delays - May 6, 20:15 UTC	Minor	20:19	23:18 (3.0 h)	resolved
Mapbox	Coastline rendering artifacts for certain styles using Mapbox Streets v8	Minor	20:48	May 7, 2020, 04:51 (8.1 h)	resolved
Twilio	A portion of Twilio Inbound phone numbers in Columbia are not receiving calls	Minor	20:56	23:40 (2.7 h)	resolved
Bitbucket	Error when accepting a request to transfer ownership of repository.	Minor	22:49	May 7, 2020, 02:16 (3.5 h)	resolved
Bugsnag	Event processing delays	Minor	23:22	May 7, 2020, 02:15 (2.9 h)	resolved
New Relic	Mobile Crash Reports UI Irregularities and NRQL Query Delays for US Region	Minor	23:59	May 7, 2020, 01:39 (1.7 h)	resolved
New Relic	Mobile chart irregularities for US Region	No impact listed	08:30	08:30 (0 min)	resolved
npm	Problems retrieving Invoices and Receipts	No impact listed	14:02	May 13, 2020, 17:06 (7 d)	resolved
Keeper	Keeper website loading issue	No impact listed	18:22	19:04 (42 min)	resolved
Red Hat (incl. Quay.io)	api.openshift.com outage	No impact listed	20:00	20:00 (0 min)	resolved

Still open from earlier days 3

Vendor	Incident	Impact	Started	Resolved	Status
Buildkite	Intermittent periods of increased latency and request timeouts	Major	May 5, 2020, 14:12	May 12, 2020, 04:40 (7 d)	resolved
Smartsheet	Smartsheet Intermittently Unavailable	Minor	May 5, 2020, 16:06	16:46 (25 h)	resolved
Twilio	Twilio Console - Active Numbers Page not loading for some users	Minor	May 5, 2020, 19:12	06:07 (11 h)	resolved

Maintenance 18

Vendor	Incident	Impact	Started	Resolved	Status
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound & Outbound Short-code SMS towards US : AT&T	Maintenance	04:00	11:00 (7.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound & Outbound Toll-free SMS towards US & Canada phone numbers	Maintenance	04:00	11:00 (7.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound & Outbound Toll-free SMS towards US & Canada phone numbers	Maintenance	04:00	07:00 (3.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - Toll Free SMS & MMS	Maintenance	04:00	11:00 (7.0 h)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - Multiple Markets	Maintenance	04:00	11:00 (7.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - Toll Free SMS and MMS	Maintenance	04:00	07:00 (3.0 h)	resolved
Bandwidth	[Scheduled] EVS (911) Maintenance - ATL Data Center	Maintenance	04:00	05:00 (1.0 h)	resolved
Sinch	[Scheduled] External Maintenance - AT&T - US	Maintenance	04:00	11:00 (7.0 h)	resolved
Sinch	[Scheduled] External Maintenance - Toll Free Number Provider	Maintenance	04:00	07:00 (3.0 h)	resolved
Twilio	[Scheduled] SMS Carrier Maintenance - AT&T US	Maintenance	04:00	11:00 (7.0 h)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - 620 - Rochester, MN	Maintenance	05:00	10:01 (5.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - SMS	Maintenance	06:00	10:01 (4.0 h)	resolved
Sinch	[Scheduled] External Maintenance - US and Canada Long Number Provider	Maintenance	06:00	10:01 (4.0 h)	resolved
Twilio	[Scheduled] US SMS Carrier Partner Maintenance	Maintenance	06:00	10:00 (4.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance	Maintenance	09:00	10:00 (1.0 h)	resolved
Sinch	[Scheduled] Planned Maintenance - MMS Service Platform	Maintenance	09:00	11:00 (2.0 h)	resolved
Dropbox Sign	[Scheduled] HelloSign for Salesforce v4.9 Push Upgrade (Sandbox Orgs)	Maintenance	12:00	13:00 (1.0 h)	resolved
Maven Central	[Scheduled] oss.sonatype.org needs a restart	Maintenance	18:30	18:40 (10 min)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Smartsheet, Elastic Cloud, Twilio, Unbounce, New Relic, Mezmo, Mapbox, Bitbucket, Bugsnag, npm, Keeper, Red Hat (incl. Quay.io).

Cite this

18 vendor-reported incidents started on 2020-05-06 (UTC) across 12 vendors, 3 labelled major or critical by the vendor.

Title: Outages on May 6, 2020
Vendor: Rewindex daily outage roundup
Date: 2020-05-06 00:00 UTC
URL: https://rewindex.com/outages/2020-05-06

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