# Outages on May 6, 2020 (UTC)

> 18 incidents started on May 6, 2020 (UTC) on the status pages Rewindex archives, 3 labelled major or critical by the vendor (Smartsheet, Elastic Cloud); 3 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2020-05-06
Last updated: 2020-05-13T14:02:00Z

- Incidents started: 18 (major/critical: 3, other: 15) across 12 vendors
- Still open from earlier days: 3 · Maintenance windows: 18 · Detected outage events: 0
- By vendor impact label: critical 1, major 2, minor 11, none 4
- Previous day with incidents: [2020-05-05](https://rewindex.com/outages/2020-05-05.md) · Next: [2020-05-07](https://rewindex.com/outages/2020-05-07.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Loading and saving sheets](https://rewindex.com/company/smartsheet/incidents/vkmxcbc3xnyw.md) | critical | 2020-05-06 22:33 UTC | 2020-05-07 23:00 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [New Cloud sign ups are not working](https://rewindex.com/company/elastic-cloud/incidents/1y6twbjdpnbx.md) | major | 2020-05-06 06:27 UTC | 2020-05-06 14:36 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Investigating issues with the Cloud console](https://rewindex.com/company/elastic-cloud/incidents/xjdw4p7v4fx3.md) | major | 2020-05-06 18:34 UTC | 2020-05-07 00:22 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to several networks in Africa.](https://rewindex.com/company/twilio/incidents/4zhdtdlmt92q.md) | minor | 2020-05-06 09:47 UTC | 2020-05-06 13:33 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Recordings callback not triggered.](https://rewindex.com/company/twilio/incidents/qzcl5dtbnlcm.md) | minor | 2020-05-06 10:22 UTC | 2020-05-06 11:01 UTC | resolved |
| [Unbounce](https://rewindex.com/company/unbounce.md) | [Delays in Publishing Global Scripts in Script Manager](https://rewindex.com/company/unbounce/incidents/q463nqsg0zby.md) | minor | 2020-05-06 16:52 UTC | 2020-05-06 18:32 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Programmable Chat API elevated HTTP 500 errors for region ie1](https://rewindex.com/company/twilio/incidents/szbgzc48b5d7.md) | minor | 2020-05-06 18:03 UTC | 2020-05-06 19:43 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [Logging UI Unavailable for US Region](https://rewindex.com/company/new-relic/incidents/1k3sp9v12ptj.md) | minor | 2020-05-06 20:09 UTC | 2020-05-06 20:21 UTC | resolved |
| [Mezmo](https://rewindex.com/company/mezmo.md) | [Indexing Delays - May 6, 20:15 UTC](https://rewindex.com/company/mezmo/incidents/6kff93lh953f.md) | minor | 2020-05-06 20:19 UTC | 2020-05-06 23:18 UTC | resolved |
| [Mapbox](https://rewindex.com/company/mapbox.md) | [Coastline rendering artifacts for certain styles using Mapbox Streets v8](https://rewindex.com/company/mapbox/incidents/c89xb3drqwyb.md) | minor | 2020-05-06 20:48 UTC | 2020-05-07 04:51 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [A portion of Twilio Inbound phone numbers in Columbia are not receiving calls](https://rewindex.com/company/twilio/incidents/dq7jfshrlqzk.md) | minor | 2020-05-06 20:56 UTC | 2020-05-06 23:40 UTC | resolved |
| [Bitbucket](https://rewindex.com/company/bitbucket.md) | [Error when accepting a request to transfer ownership of repository.](https://rewindex.com/company/bitbucket/incidents/bdnfpj5gc43b.md) | minor | 2020-05-06 22:49 UTC | 2020-05-07 02:16 UTC | resolved |
| [Bugsnag](https://rewindex.com/company/bugsnag.md) | [Event processing delays](https://rewindex.com/company/bugsnag/incidents/q44tkbyzm7n4.md) | minor | 2020-05-06 23:22 UTC | 2020-05-07 02:15 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [Mobile Crash Reports UI Irregularities and NRQL Query Delays for US Region](https://rewindex.com/company/new-relic/incidents/gkw0j8gpswwz.md) | minor | 2020-05-06 23:59 UTC | 2020-05-07 01:39 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [Mobile chart irregularities for US Region](https://rewindex.com/company/new-relic/incidents/kxrvpr035hx4.md) | none | 2020-05-06 08:30 UTC | 2020-05-06 08:30 UTC | resolved |
| [npm](https://rewindex.com/company/npm.md) | [Problems retrieving Invoices and Receipts](https://rewindex.com/company/npm/incidents/yjqj6mrc6bj6.md) | none | 2020-05-06 14:02 UTC | 2020-05-13 17:06 UTC | resolved |
| [Keeper](https://rewindex.com/company/keeper.md) | [Keeper website loading issue](https://rewindex.com/company/keeper/incidents/n5ttmtfg6zpz.md) | none | 2020-05-06 18:22 UTC | 2020-05-06 19:04 UTC | resolved |
| [Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md) | [api.openshift.com outage](https://rewindex.com/company/red-hat/incidents/vzp7tyb3grxz.md) | none | 2020-05-06 20:00 UTC | 2020-05-06 20:00 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Buildkite](https://rewindex.com/company/buildkite.md) | [Intermittent periods of increased latency and request timeouts](https://rewindex.com/company/buildkite/incidents/h0vnx4gp7djx.md) | major | 2020-05-05 14:12 UTC | 2020-05-12 04:40 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Smartsheet Intermittently Unavailable](https://rewindex.com/company/smartsheet/incidents/zp9vm7g7dlz0.md) | minor | 2020-05-05 16:06 UTC | 2020-05-06 16:46 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Twilio Console - Active Numbers Page not loading for some users](https://rewindex.com/company/twilio/incidents/pms6nt3gwlgx.md) | minor | 2020-05-05 19:12 UTC | 2020-05-06 06:07 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound & Outbound Short-code SMS towards US : AT&T](https://rewindex.com/company/plivo/incidents/n7g38zjdws8v.md) | maintenance | 2020-05-06 04:00 UTC | 2020-05-06 11:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound & Outbound Toll-free SMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/2mzzb4mvt5nk.md) | maintenance | 2020-05-06 04:00 UTC | 2020-05-06 11:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound & Outbound Toll-free SMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/t6qhbhj00lz8.md) | maintenance | 2020-05-06 04:00 UTC | 2020-05-06 07:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - Toll Free SMS & MMS](https://rewindex.com/company/bandwidth/incidents/38cby05y60yz.md) | maintenance | 2020-05-06 04:00 UTC | 2020-05-06 11:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/fldb17vy708d.md) | maintenance | 2020-05-06 04:00 UTC | 2020-05-06 11:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - Toll Free SMS and MMS](https://rewindex.com/company/bandwidth/incidents/npkkk3q3mqbg.md) | maintenance | 2020-05-06 04:00 UTC | 2020-05-06 07:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] EVS (911) Maintenance - ATL Data Center](https://rewindex.com/company/bandwidth/incidents/p704npl1mjn7.md) | maintenance | 2020-05-06 04:00 UTC | 2020-05-06 05:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - AT&T - US](https://rewindex.com/company/sinch/incidents/c6njp70vm6f6.md) | maintenance | 2020-05-06 04:00 UTC | 2020-05-06 11:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - Toll Free Number Provider](https://rewindex.com/company/sinch/incidents/4sb6bftnjckz.md) | maintenance | 2020-05-06 04:00 UTC | 2020-05-06 07:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] SMS Carrier Maintenance - AT&T US](https://rewindex.com/company/twilio/incidents/88pypw8fp4d8.md) | maintenance | 2020-05-06 04:00 UTC | 2020-05-06 11:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - 620 - Rochester, MN](https://rewindex.com/company/bandwidth/incidents/yjwb5llpqnf7.md) | maintenance | 2020-05-06 05:00 UTC | 2020-05-06 10:01 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/8bzp7d4cl7j2.md) | maintenance | 2020-05-06 06:00 UTC | 2020-05-06 10:01 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - US and Canada Long Number Provider](https://rewindex.com/company/sinch/incidents/vbjb7mt2c4ph.md) | maintenance | 2020-05-06 06:00 UTC | 2020-05-06 10:01 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/dfhr0t86hdsl.md) | maintenance | 2020-05-06 06:00 UTC | 2020-05-06 10:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance](https://rewindex.com/company/bandwidth/incidents/5ncjwh7wm1yq.md) | maintenance | 2020-05-06 09:00 UTC | 2020-05-06 10:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Planned Maintenance - MMS Service Platform](https://rewindex.com/company/sinch/incidents/g1xt263j6st7.md) | maintenance | 2020-05-06 09:00 UTC | 2020-05-06 11:00 UTC | resolved |
| [Dropbox Sign](https://rewindex.com/company/dropbox-sign.md) | [\[Scheduled\] HelloSign for Salesforce v4.9 Push Upgrade (Sandbox Orgs)](https://rewindex.com/company/dropbox-sign/incidents/p4wsgrm6p2zl.md) | maintenance | 2020-05-06 12:00 UTC | 2020-05-06 13:00 UTC | resolved |
| [Maven Central](https://rewindex.com/company/maven-central.md) | [\[Scheduled\] oss.sonatype.org needs a restart](https://rewindex.com/company/maven-central/incidents/ryfdwdtr4fqk.md) | maintenance | 2020-05-06 18:30 UTC | 2020-05-06 18:40 UTC | resolved |

## Cite this

18 vendor-reported incidents started on 2020-05-06 (UTC) across 12 vendors, 3 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2020-05-06
- Citation: Rewindex daily outage roundup, “Outages on May 6, 2020” (2020-05-06 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-05-06 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on May 6, 2020 (2020-05-06)](https://rewindex.com/outages/2020-05-06)`


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Canonical: https://rewindex.com/outages/2020-05-06 · Markdown: https://rewindex.com/outages/2020-05-06.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:30:30.301Z