CompaniesSmartsheetMonthly reportsMay 2020
Smartsheet in May 2020: incidents, uptime and changes
Vendor-reported outage time 2.0 days, incident time 4.2 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 1 · Major 1 · Minor 2 · No impact listed 1
Major and critical incidents 2
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Loading and saving sheets | Critical | 24 h | resolved | 05-06 | |
| Smartsheet Reports Failing to Load | Major | 24 h | resolved | 05-21 |
Other incidents 3
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Issues with SAML/SSO Configurations | Minor | 27 h | resolved | 05-01 | |
| Smartsheet Intermittently Unavailable | Minor | 25 h | resolved | 05-05 | |
| Smartsheet attachments through email | No impact listed | 23 h | resolved | 05-27 |
Cite this
Smartsheet posted 5 status incidents in May 2020 (2 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Smartsheet in May 2020
- Vendor
- Smartsheet
- Date
- URL
- https://rewindex.com/company/smartsheet/2020/05