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CompaniesSmartsheetMonthly reportsApril 2020

Smartsheet in April 2020: incidents, uptime and changes

6incidents posted
1labelled major or critical
96.58%free of major/critical
93.22%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 24 h 35 min, incident time 2.0 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 1 · No impact listed 4

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Intermittent IssuesMajor25 hresolved04-09

Other incidents 5

IncidentImpactStartedDurationStatusDay
Scheduled Backups not being sentNo impact listed28 hresolved04-06
Intermittent IssuesNo impact listed24 hresolved04-07
DataMesh Workflow IssuesNo impact listed24 hresolved04-14
Outlook email delivery issuesNo impact listed26 hresolved04-23
Smartsheet Bots Notifications DelaysMinor24 hresolved04-27

Cite this

Smartsheet posted 6 status incidents in April 2020 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
Smartsheet in April 2020
Vendor
Smartsheet
Date
URL
https://rewindex.com/company/smartsheet/2020/04

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