# Smartsheet in April 2020: incidents, uptime and changes

> Smartsheet in April 2020: 6 incidents on its status page (1 major or critical), 96.58% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Smartsheet’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/smartsheet/2020/04
Last updated: 2020-05-01T00:00:00Z

- Incidents posted: 6 (major/critical: 1) · Maintenance: 0
- By vendor impact label: major 1, minor 1, none 4
- Uptime (vendor-reported): 96.58% free of major/critical incidents, 93.22% free of any incident; outage time 24 h 35 min, incident time 2.0 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2020](https://rewindex.com/company/smartsheet/2020/03.md) · Next: [May 2020](https://rewindex.com/company/smartsheet/2020/05.md) · [All months](https://rewindex.com/company/smartsheet/reports.md) · [Smartsheet](https://rewindex.com/company/smartsheet.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Intermittent Issues](https://rewindex.com/company/smartsheet/incidents/rbmgj9yy3bt1.md) | major | 2020-04-09 23:45 UTC | 2020-04-11 00:20 UTC | 25 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Scheduled Backups not being sent](https://rewindex.com/company/smartsheet/incidents/qv21cn2jq0fm.md) | none | 2020-04-06 16:01 UTC | 2020-04-07 19:37 UTC | 28 h | resolved |
| [Intermittent Issues](https://rewindex.com/company/smartsheet/incidents/t4v6xt05dbyc.md) | none | 2020-04-07 19:05 UTC | 2020-04-08 19:26 UTC | 24 h | resolved |
| [Intermittent Issues](https://rewindex.com/company/smartsheet/incidents/rbmgj9yy3bt1.md) | major | 2020-04-09 23:45 UTC | 2020-04-11 00:20 UTC | 25 h | resolved |
| [DataMesh Workflow Issues](https://rewindex.com/company/smartsheet/incidents/rdc9p8byvkpl.md) | none | 2020-04-14 01:32 UTC | 2020-04-15 01:30 UTC | 24 h | resolved |
| [Outlook email delivery issues](https://rewindex.com/company/smartsheet/incidents/5jc8hc7zp0lx.md) | none | 2020-04-23 02:20 UTC | 2020-04-24 03:57 UTC | 26 h | resolved |
| [Smartsheet Bots Notifications Delays](https://rewindex.com/company/smartsheet/incidents/b8lyvz3n8b5c.md) | minor | 2020-04-27 16:06 UTC | 2020-04-28 16:19 UTC | 24 h | resolved |

## Cite this

Smartsheet posted 6 status incidents in April 2020 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/smartsheet/2020/04
- Citation: Smartsheet, “Smartsheet in April 2020” (2020-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/smartsheet/2020/04 (CC BY 4.0).
- Markdown link: `[Smartsheet: Smartsheet in April 2020 (2020-04-01)](https://rewindex.com/company/smartsheet/2020/04)`


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Canonical: https://rewindex.com/company/smartsheet/2020/04 · Markdown: https://rewindex.com/company/smartsheet/2020/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:12:47.531Z