Outages by dayApril 7, 2020

Outages on April 7, 2020

UTC day 2020-04-07 (Apr 7, 2020, 00:00 to Apr 7, 2020, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

19incidents started

1labelled major or critical

13vendors with a new incident

10still open from earlier days

By vendor label: Major 1 · Minor 15 · No impact listed 3 · 12 maintenance

Incidents started this day 19

Vendor	Incident	Impact	Started	Resolved	Status
Netlify	Uncached content may be slow to serve	Major	14:23	16:28 (2.1 h)	resolved
Twilio	SMS Delivery Delays to Movilnet in Venezuela	Minor	00:46	06:49 (6.0 h)	resolved
SparkPost	Some events still missing from Events API (US Only)	Minor	01:03	04:32 (3.5 h)	resolved
Twilio	High Latency and HTTP 500 errors returned on Programmable Video Rooms API	Minor	04:18	06:32 (2.2 h)	resolved
Datadog	Delays in indexing logs	Minor	05:05	05:47 (42 min)	resolved
Twilio	Incorrect calling number displayed to a subset of Switzerland Twilio numbers	Minor	11:33	12:02 (29 min)	resolved
GitHub Copilot	Incident on 2020-04-07 12:39 UTC	Minor	12:39	13:37 (58 min)	resolved
GitHub	Incident on 2020-04-07 12:39 UTC	Minor	12:39	13:37 (58 min)	resolved
Greenhouse	Formatting Issue with Greenhouse Developer Portal	Minor	13:34	16:42 (3.1 h)	resolved
Twilio	Outbound SMS issue to Movilnet network in Venezuela	Minor	15:09	Apr 8, 2020, 03:01 (12 h)	resolved
Confluence	Degraded Performance for some Confluence Cloud customers	Minor	16:51	20:55 (4.1 h)	resolved
Twilio	Delays with message delivery status callbacks and delivery status in the messaging API	Minor	17:28	21:58 (4.5 h)	resolved
Bitrise	Issues with "Rebuild with remote access" feature	Minor	18:55	19:40 (45 min)	resolved
FullStory	Session replay is unstyled for some customers	Minor	19:48	21:03 (1.3 h)	resolved
Twilio	SMS Delivery Delays to both Nextel and Vivo in Brazil	Minor	20:39	Apr 8, 2020, 02:04 (5.4 h)	resolved
Twilio	Editing TwimlBins in console intermittently resulting in HTTP 302 response	Minor	21:14	22:00 (46 min)	resolved
Squarespace	Connectivity Issues	No impact listed	14:21	14:41 (20 min)	resolved
Smartsheet	Intermittent Issues	No impact listed	19:05	Apr 8, 2020, 19:26 (24 h)	resolved
JFrog	503 errors in AWS USE1 region	No impact listed	19:25	Apr 8, 2020, 02:46 (7.3 h)	resolved

Still open from earlier days 10

Vendor	Incident	Impact	Started	Resolved	Status
JFrog	503 errors in AWS USE1 region	Major	Apr 6, 2020, 19:13	01:55 (6.7 h)	resolved
Twilio	Sessions not being closed past expiration in Proxy service	Minor	Apr 6, 2020, 14:54	04:57 (14 h)	resolved
Unbounce	Delay in Leads Appearing in Leads Table	Minor	Apr 6, 2020, 18:02	15:10 (21 h)	resolved
Datadog	Delays in indexing logs	Minor	Apr 6, 2020, 21:47	03:13 (5.4 h)	resolved
Figma	Reports of service disruption	No impact listed	Apr 1, 2020, 07:59	Apr 9, 2020, 22:54 (9 d)	resolved
Cloudinary	Delays in CDN logs - Partial bandwidth count and delayed billing	No impact listed	Apr 3, 2020, 16:57	Apr 9, 2020, 09:24 (6 d)	resolved
Cloudinary	Failed payments due to an issue with one of our payment providers	No impact listed	Apr 6, 2020, 13:06	08:10 (19 h)	resolved
Smartsheet	Scheduled Backups not being sent	No impact listed	Apr 6, 2020, 16:01	19:37 (28 h)	resolved
Wise	Funding via bank transfers in GBP	No impact listed	Apr 6, 2020, 18:15	14:34 (20 h)	resolved
Discord	Issues Loading Recently Created Channels and DMs	No impact listed	Apr 6, 2020, 20:33	01:58 (5.4 h)	resolved

Maintenance 12

Vendor	Incident	Impact	Started	Resolved	Status
Linode (Akamai)	[Scheduled] Scheduled Emergency Network Maintenance – Newark and Toronto	Maintenance	02:00	04:00 (2.0 h)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - 922 - Cincinnati, OH	Maintenance	04:00	09:00 (5.0 h)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - 344 - Saginaw, MI	Maintenance	05:02	11:00 (6.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance: Service degradation on Inbound & Outbound Short-Code SMS in US towards Sprint phone numbers	Maintenance	06:00	12:00 (6.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - SMS & MMS	Maintenance	06:00	10:00 (4.0 h)	resolved
Sinch	[Scheduled] External Maintenance - Sprint - US (SMS/MMS)	Maintenance	06:00	12:00 (6.0 h)	resolved
Twilio	[Scheduled] Sprint US SMS Planned Maintenance	Maintenance	06:00	12:01 (6.0 h)	resolved
Twilio	[Scheduled] US SMS/MMS Carrier Partner Maintenance	Maintenance	06:00	10:00 (4.0 h)	resolved
Sinch	[Scheduled] Biweekly WhatsApp Routine Maintenance - EU	Maintenance	08:00	09:00 (1.0 h)	resolved
MessageBird (Bird)	[Scheduled] Maintenance on 212.61.160.232 (legacy SMPP)	Maintenance	10:00	10:05 (5 min)	resolved
MessageBird (Bird)	[Scheduled] Maintenance on 212.61.160.234 (legacy SMPP)	Maintenance	10:15	10:20 (5 min)	resolved
Linode (Akamai)	[Scheduled] Scheduled Emergency Network Maintenance - Sydney	Maintenance	15:00	17:00 (2.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Netlify, Twilio, SparkPost, Datadog, GitHub Copilot, GitHub, Greenhouse, Confluence, Bitrise, FullStory, Squarespace, Smartsheet.

Cite this

19 vendor-reported incidents started on 2020-04-07 (UTC) across 13 vendors, 1 labelled major or critical by the vendor.

Title: Outages on April 7, 2020
Vendor: Rewindex daily outage roundup
Date: 2020-04-07 00:00 UTC
URL: https://rewindex.com/outages/2020-04-07

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