Outages by dayAugust 2, 2017

Outages on August 2, 2017

UTC day 2017-08-02 (Aug 2, 2017, 00:00 to Aug 2, 2017, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

25incidents started

3labelled major or critical

21vendors with a new incident

3still open from earlier days

By vendor label: Critical 1 · Major 2 · Minor 13 · No impact listed 9

Incidents started this day 25

Vendor	Incident	Impact	Started	Resolved	Status
Braze	Investigating major connectivity issues	Critical	23:41	Aug 3, 2017, 00:38 (57 min)	resolved
Xero	Some users are unable to access Xero	Major	23:41	Aug 3, 2017, 00:23 (42 min)	resolved
Greenhouse	Greenhouse Onboarding - Search is Down	Major	23:46	Aug 3, 2017, 00:49 (1.1 h)	resolved
Twilio	Delays in Billing and Usage API	Minor	06:34	21:18 (15 h)	resolved
Shopify	Unexpected problem	Minor	07:32	08:08 (36 min)	resolved
Bitbucket	Git LFS and Hg clonebundle failures	Minor	07:39	09:45 (2.1 h)	resolved
SparkPost	Webhook delivery delays	Minor	14:05	15:37 (1.5 h)	resolved
Smartsheet	Informational Update	Minor	14:35	20:48 (6.2 h)	resolved
Netlify	API issues affect UI and Loading of Uncached Assets	Minor	14:51	14:51 (0 min)	resolved
Mixpanel	Temporary Data Ingestion & Notification Delay Impacting a Subset of Projects	Minor	15:44	17:25 (1.7 h)	resolved
Dialpad	Investigating issues affecting registrations and client calling	Minor	17:28	18:56 (1.5 h)	resolved
Mixpanel	Temporary Data Ingestion & Notification Delay Impacting a Subset of Projects	Minor	21:38	Aug 3, 2017, 01:00 (3.4 h)	resolved
Heap	Temporary Dashboard Unavailability	Minor	23:33	Aug 3, 2017, 00:46 (1.2 h)	resolved
Unbounce	app.unbounce.com currently not accessible	Minor	23:44	Aug 3, 2017, 00:32 (48 min)	resolved
Elastic Cloud	Network connectivity issues in us-east-1	Minor	23:45	Aug 3, 2017, 00:32 (47 min)	resolved
Twilio	Elevated API 500s and Programmable Voice Errors	Minor	23:46	Aug 3, 2017, 00:39 (53 min)	resolved
Mixpanel	Mixpanel Reports Failing to Load	No impact listed	00:08	00:34 (26 min)	resolved
PyPI (Python Infrastructure)	PyPI: Elevated Error Rates for some Users	No impact listed	04:26	05:03 (37 min)	resolved
Optimizely	Telephone Issues	No impact listed	10:52	Aug 4, 2017, 06:57 (44 h)	resolved
Pusher	Dashboard stats incomplete	No impact listed	12:52	17:10 (4.3 h)	resolved
Shopify	Unexpected outage with the app store	No impact listed	14:12	14:13 (1 min)	resolved
Segment	Data Delays during Dedupe update	No impact listed	20:27	Aug 3, 2017, 03:40 (7.2 h)	resolved
HubSpot	Report Dashboard emails not fully rendering	No impact listed	21:33	Aug 3, 2017, 05:01 (7.5 h)	resolved
Aptible	EC2 Host Failure	No impact listed	23:37	Aug 3, 2017, 00:30 (53 min)	resolved
Trello	Realtime Notifications Down	No impact listed	23:47	Aug 3, 2017, 00:12 (25 min)	resolved

Still open from earlier days 3

Vendor	Incident	Impact	Started	Resolved	Status
Segment	Data delay to Amplitude Destination	Minor	Jul 29, 2017, 04:17	18:17 (5 d)	resolved
Linode (Akamai)	Linode Critical Xen Maintenance	No impact listed	Aug 1, 2017, 20:07	Aug 14, 2017, 11:45 (13 d)	resolved
Lever	Calendar Errors	No impact listed	Aug 1, 2017, 23:03	00:33 (1.5 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Braze, Xero, Greenhouse, Twilio, Shopify, Bitbucket, SparkPost, Smartsheet, Netlify, Mixpanel, Dialpad, Heap.

Cite this

25 vendor-reported incidents started on 2017-08-02 (UTC) across 21 vendors, 3 labelled major or critical by the vendor.

Title: Outages on August 2, 2017
Vendor: Rewindex daily outage roundup
Date: 2017-08-02 00:00 UTC
URL: https://rewindex.com/outages/2017-08-02

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