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CompaniesShopifyMonthly reportsAugust 2017

Shopify in August 2017: incidents, uptime and changes

18incidents posted
1labelled major or critical
99.79%free of major/critical
97.78%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 1 h 30 min, incident time 16 h 28 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 9 · No impact listed 8

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Degraded checkout performanceMajor1.5 hresolved08-17

Other incidents 17

IncidentImpactStartedDurationStatusDay
Unexpected problemNo impact listed47 minresolved08-01
Unexpected problemMinor36 minresolved08-02
Unexpected outage with the app storeNo impact listed1 minresolved08-02
Fedex can't retrieve shipping ratesMinor1.9 hresolved08-07
Unexpected problemNo impact listed38 minresolved08-07
Unexpected problemNo impact listed1.7 hresolved08-09
Fedex can't retrieve shipping ratesMinor6 minresolved08-10
2Checkout is failing to complete a small number of transactionsNo impact listed15 hresolved08-16
Fedex can't retrieve shipping ratesMinor1 minresolved08-18
USPS can't retrieve shipping ratesMinor7.4 hresolved08-21
Unexpected problems with the App StoreMinor3.2 hresolved08-21
Problem buying shipping labels from USPS.Minor14 minresolved08-22
Unexpected outage of the Wholesale appNo impact listed35 minresolved08-23
Fedex can't retrieve shipping ratesMinor18 minresolved08-23
Unexpected problemNo impact listed0 minresolved08-25
Problem buying shipping labels from Canada Post.Minor4.4 hresolved08-28
Unexpected problemNo impact listed48 minresolved08-31

Cite this

Shopify posted 18 status incidents in August 2017 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
Shopify in August 2017
Vendor
Shopify
Date
URL
https://rewindex.com/company/shopify/2017/08

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