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CompaniesShopifyMonthly reportsSeptember 2017

Shopify in September 2017: incidents, uptime and changes

22incidents posted
0labelled major or critical
100%free of major/critical
97.91%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 15 h 1 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 9 · No impact listed 13

Incidents 22

IncidentImpactStartedDurationStatusDay
Unexpected problemMinor2.0 hresolved09-06
UPS can't retrieve shipping ratesMinor1.2 hresolved09-06
Unexpected problemMinor50 minresolved09-07
Problem buying shipping labels from Canada Post.Minor8.8 hresolved09-09
USPS can't retrieve shipping ratesMinor11 minresolved09-13
Unexpected problem with shipping ratesNo impact listed0 minresolved09-14
Unexpected problem with some shopsNo impact listed29 minresolved09-14
Problem buying shipping labels from USPS.Minor50 minresolved09-14
Unexpected problem with Shopify Pay opt inMinor42 minresolved09-15
Payflow is unable to process transactionsNo impact listed18 minresolved09-15
Unexpected problemNo impact listed24 minresolved09-18
Admin & Checkout experiencing problems for some shopsNo impact listed26 minresolved09-19
Problem buying shipping labels from Canada Post.Minor17 minresolved09-20
Unexpected problemMinor18 minresolved09-20
Unexpected problemNo impact listed29 minresolved09-20
Unexpected ProblemNo impact listed0 minresolved09-25
Problem updating purchased domain namesNo impact listed1.8 hresolved09-28
Order confirmation e-mail delaysNo impact listed19 minresolved09-28
Unexpected problem with search resultsNo impact listed2.6 hresolved09-28
Unexpected problem with search resultsNo impact listed2.0 hresolved09-28
Unexpected problemNo impact listed9.4 hresolved09-29
Unexpected problemNo impact listed16 minresolved09-29

Cite this

Shopify posted 22 status incidents in September 2017 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
Shopify in September 2017
Vendor
Shopify
Date
URL
https://rewindex.com/company/shopify/2017/09

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