Companies / Shopify / Monthly reports / October 2017
Shopify in October 2017: incidents, uptime and changes Overview Changes Uptime Monthly ← September 2017 All months November 2017 → 23 incidents posted
0 labelled major or critical
100% free of major/critical
97.92% free of any incident
0 price changes
0 notable page changes
Vendor-reported outage time 0 min, incident time 15 h 26 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days .
By vendor label:
Incidents 23 Incident Impact Started Duration Status Day Unexpected problem with managing domains Oct 2, 2017, 14:06 1.1 h resolved 10-02 Plus Shops using Avalara taxes had incorrect calculations Oct 2, 2017, 16:00 0 min resolved 10-02 Stripe and Shopify Payments were unable to process credit card transactions in Canada, US, Australia and New Zealand Oct 2, 2017, 17:10 0 min resolved 10-02 Unexpected problem with signup Oct 4, 2017, 14:07 0 min resolved 10-04 Plus Shops using Avalara taxes had incorrect calculations Oct 4, 2017, 16:00 0 min resolved 10-04 Unexpected problem with checkouts Oct 5, 2017, 22:44 48 min resolved 10-05 Unexpected problem Oct 6, 2017, 15:09 8 min resolved 10-06 Unexpected problem Oct 12, 2017, 14:20 1.2 h resolved 10-12 Unexpected problem Oct 13, 2017, 14:46 32 min resolved 10-13 Unexpected problem with third party tax calculations Oct 13, 2017, 15:30 27 min resolved 10-13 Unexpected problem Oct 13, 2017, 16:40 46 min resolved 10-13 Unexpected problem with SMS notifications Oct 13, 2017, 17:09 40 min resolved 10-13 Problem buying shipping labels from Canada Post. Oct 16, 2017, 20:43 3.5 h resolved 10-16 Technical trouble with our phone system Oct 16, 2017, 21:57 22 min resolved 10-16 Unexpected problem Oct 17, 2017, 11:00 43 min resolved 10-17 Unexpected problem Oct 18, 2017, 14:16 10 min resolved 10-18 Problem buying shipping labels from DHL Express. Oct 18, 2017, 18:01 24 min resolved 10-18 Shopify Payments failing for some users Oct 18, 2017, 20:54 26 min resolved 10-18 Degraded Shopify Admin search performance Oct 19, 2017, 16:00 0 min resolved 10-19 Problem buying shipping labels from DHL Express. Oct 19, 2017, 16:07 5.4 h resolved 10-19 Problem buying shipping labels from USPS. Oct 24, 2017, 01:18 1.1 h resolved 10-24 Unexpected problem with Admin dashboards and reports Oct 25, 2017, 05:27 1.9 h resolved 10-25 Problem buying shipping labels from Canada Post. Oct 31, 2017, 00:21 1.1 h resolved 10-31
Maintenance 1 Show scheduled maintenance Cite this Shopify posted 23 status incidents in October 2017 (0 major or critical); 0 price changes and 0 notable page changes observed.
Title Shopify in October 2017 Vendor Shopify Date 2017-10-01 00:00 UTC URL https://rewindex.com/company/shopify/2017/10 Copy citation Copy markdown link