Outages by dayOctober 19, 2017

Outages on October 19, 2017

UTC day 2017-10-19 (Oct 19, 2017, 00:00 to Oct 19, 2017, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

12incidents started

1labelled major or critical

9vendors with a new incident

4still open from earlier days

By vendor label: Major 1 · Minor 7 · No impact listed 4 · 2 maintenance

Incidents started this day 12

Vendor	Incident	Impact	Started	Resolved	Status
Grafana Cloud	Hosted Grafana instances not reachable	Major	06:05	11:19 (5.2 h)	resolved
BigCommerce	Availability issues with BigCommerce stores	Minor	00:52	02:22 (1.5 h)	resolved
Smartsheet	System Generated Emails & Notifications	Minor	14:17	15:03 (46 min)	resolved
BigCommerce	Intermittent API Errors	Minor	15:41	16:15 (34 min)	resolved
Shopify	Problem buying shipping labels from DHL Express.	Minor	16:07	21:29 (5.4 h)	resolved
Heap	Collectors and Heap App experiencing intermittent errors	Minor	20:26	Oct 24, 2017, 19:46 (5 d)	resolved
Buildkite	Increased error rates on some web requests	Minor	21:51	22:13 (22 min)	resolved
Amplitude	Periodic web reporting outages	Minor	23:02	23:24 (22 min)	resolved
Logz.io	We're seeing higher error rate on the Logz.io Kibana UI	No impact listed	12:13	12:46 (33 min)	resolved
Logz.io	We're seeing higher error rate on the Logz.io Kibana UI	No impact listed	15:45	16:37 (52 min)	resolved
Shopify	Degraded Shopify Admin search performance	No impact listed	16:00	16:00 (0 min)	resolved
HubSpot	Email open and click tracking using the HubSpot Sales Chrome extension is currently unavailable	No impact listed	22:41	23:57 (1.3 h)	resolved

Still open from earlier days 4

Vendor	Incident	Impact	Started	Resolved	Status
Heap	Temporary Custom Event/Property Latency	Minor	Oct 16, 2017, 02:59	15:13 (4 d)	resolved
Mixpanel	Temporary Data Ingestion & Message Delay	Minor	Oct 18, 2017, 12:40	16:08 (27 h)	resolved
Heap	Temporary Data Latency	Minor	Oct 18, 2017, 19:31	01:19 (5.8 h)	resolved
Amplitude	AWS connectivity issues	Minor	Oct 18, 2017, 21:13	18:04 (21 h)	resolved

Maintenance 2

Vendor	Incident	Impact	Started	Resolved	Status
Bandwidth	[Scheduled] Application Platform Maintenance	Maintenance	09:00	10:00 (1.0 h)	resolved
Shopify	[Scheduled] Scheduled Maintenance on Core Components	Maintenance	11:22	11:50 (28 min)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Grafana Cloud, BigCommerce, Smartsheet, Shopify, Heap, Buildkite, Amplitude, Logz.io, HubSpot.

Cite this

12 vendor-reported incidents started on 2017-10-19 (UTC) across 9 vendors, 1 labelled major or critical by the vendor.

Title: Outages on October 19, 2017
Vendor: Rewindex daily outage roundup
Date: 2017-10-19 00:00 UTC
URL: https://rewindex.com/outages/2017-10-19

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