CompaniesBigCommerceMonthly reportsOctober 2017
BigCommerce in October 2017: incidents, uptime and changes
5incidents posted
2labelled major or critical
99.73%free of major/critical
99.03%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 1 h 58 min, incident time 7 h 13 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 2 · Minor 3
Major and critical incidents 2
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Availability issues with BigCommerce stores | Major | 1.4 h | resolved | 10-05 | |
| Control Panel Analytics Reporting is unavailable | Major | 35 min | resolved | 10-05 |
Other incidents 3
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Availability issues with BigCommerce stores | Minor | 1.5 h | resolved | 10-19 | |
| Intermittent API Errors | Minor | 34 min | resolved | 10-19 | |
| Issues with reporting/analytics | Minor | 3.2 h | resolved | 10-27 |
Cite this
BigCommerce posted 5 status incidents in October 2017 (2 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- BigCommerce in October 2017
- Vendor
- BigCommerce
- Date
- URL
- https://rewindex.com/company/bigcommerce/2017/10