# BigCommerce in October 2017: incidents, uptime and changes

> BigCommerce in October 2017: 5 incidents on its status page (2 major or critical), 99.73% free of major or critical incidents (vendor-reported). From Rewindex’s archive of BigCommerce’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bigcommerce/2017/10
Last updated: 2017-11-01T00:00:00Z

- Incidents posted: 5 (major/critical: 2) · Maintenance: 0
- By vendor impact label: major 2, minor 3
- Uptime (vendor-reported): 99.73% free of major/critical incidents, 99.03% free of any incident; outage time 1 h 58 min, incident time 7 h 13 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [September 2017](https://rewindex.com/company/bigcommerce/2017/09.md) · Next: [November 2017](https://rewindex.com/company/bigcommerce/2017/11.md) · [All months](https://rewindex.com/company/bigcommerce/reports.md) · [BigCommerce](https://rewindex.com/company/bigcommerce.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Availability issues with BigCommerce stores](https://rewindex.com/company/bigcommerce/incidents/57swslgj6txf.md) | major | 2017-10-05 00:15 UTC | 2017-10-05 01:38 UTC | 1.4 h | resolved |
| [Control Panel Analytics Reporting is unavailable](https://rewindex.com/company/bigcommerce/incidents/r45qrtpr13rh.md) | major | 2017-10-05 16:16 UTC | 2017-10-05 16:51 UTC | 35 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Availability issues with BigCommerce stores](https://rewindex.com/company/bigcommerce/incidents/57swslgj6txf.md) | major | 2017-10-05 00:15 UTC | 2017-10-05 01:38 UTC | 1.4 h | resolved |
| [Control Panel Analytics Reporting is unavailable](https://rewindex.com/company/bigcommerce/incidents/r45qrtpr13rh.md) | major | 2017-10-05 16:16 UTC | 2017-10-05 16:51 UTC | 35 min | resolved |
| [Availability issues with BigCommerce stores](https://rewindex.com/company/bigcommerce/incidents/y05jxxb9vtvk.md) | minor | 2017-10-19 00:52 UTC | 2017-10-19 02:22 UTC | 1.5 h | resolved |
| [Intermittent API Errors](https://rewindex.com/company/bigcommerce/incidents/466zp6ctq4cj.md) | minor | 2017-10-19 15:41 UTC | 2017-10-19 16:15 UTC | 34 min | resolved |
| [Issues with reporting/analytics](https://rewindex.com/company/bigcommerce/incidents/ll54tbkcqy0h.md) | minor | 2017-10-27 12:24 UTC | 2017-10-27 15:35 UTC | 3.2 h | resolved |

## Cite this

BigCommerce posted 5 status incidents in October 2017 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bigcommerce/2017/10
- Citation: BigCommerce, “BigCommerce in October 2017” (2017-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/2017/10 (CC BY 4.0).
- Markdown link: `[BigCommerce: BigCommerce in October 2017 (2017-10-01)](https://rewindex.com/company/bigcommerce/2017/10)`


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Canonical: https://rewindex.com/company/bigcommerce/2017/10 · Markdown: https://rewindex.com/company/bigcommerce/2017/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:52:11.362Z