# Outages on October 19, 2017 (UTC) > 12 incidents started on October 19, 2017 (UTC) on the status pages Rewindex archives, 1 labelled major or critical by the vendor (Grafana Cloud); 4 more were still open from earlier days. Canonical: https://rewindex.com/outages/2017-10-19 Last updated: 2017-10-24T19:46:00Z - Incidents started: 12 (major/critical: 1, other: 11) across 9 vendors - Still open from earlier days: 4 · Maintenance windows: 2 · Detected outage events: 0 - By vendor impact label: major 1, minor 7, none 4 - Previous day with incidents: [2017-10-18](https://rewindex.com/outages/2017-10-18.md) · Next: [2017-10-20](https://rewindex.com/outages/2017-10-20.md) · [All days](https://rewindex.com/outages.md) Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages. ## Incidents started this day | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [Hosted Grafana instances not reachable](https://rewindex.com/company/grafana-cloud/incidents/dvm6d2k5csq6.md) | major | 2017-10-19 06:05 UTC | 2017-10-19 11:19 UTC | resolved | | [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Availability issues with BigCommerce stores](https://rewindex.com/company/bigcommerce/incidents/y05jxxb9vtvk.md) | minor | 2017-10-19 00:52 UTC | 2017-10-19 02:22 UTC | resolved | | [Smartsheet](https://rewindex.com/company/smartsheet.md) | [System Generated Emails & Notifications](https://rewindex.com/company/smartsheet/incidents/7jhtvkh49rsn.md) | minor | 2017-10-19 14:17 UTC | 2017-10-19 15:03 UTC | resolved | | [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Intermittent API Errors](https://rewindex.com/company/bigcommerce/incidents/466zp6ctq4cj.md) | minor | 2017-10-19 15:41 UTC | 2017-10-19 16:15 UTC | resolved | | [Shopify](https://rewindex.com/company/shopify.md) | [Problem buying shipping labels from DHL Express.](https://rewindex.com/company/shopify/incidents/m7rzlk5t1tmw.md) | minor | 2017-10-19 16:07 UTC | 2017-10-19 21:29 UTC | resolved | | [Heap](https://rewindex.com/company/heap.md) | [Collectors and Heap App experiencing intermittent errors](https://rewindex.com/company/heap/incidents/pppxwjs90qt4.md) | minor | 2017-10-19 20:26 UTC | 2017-10-24 19:46 UTC | resolved | | [Buildkite](https://rewindex.com/company/buildkite.md) | [Increased error rates on some web requests](https://rewindex.com/company/buildkite/incidents/fwsc549jqshv.md) | minor | 2017-10-19 21:51 UTC | 2017-10-19 22:13 UTC | resolved | | [Amplitude](https://rewindex.com/company/amplitude.md) | [Periodic web reporting outages](https://rewindex.com/company/amplitude/incidents/p9hdjkg82hs1.md) | minor | 2017-10-19 23:02 UTC | 2017-10-19 23:24 UTC | resolved | | [Logz.io](https://rewindex.com/company/logz-io.md) | [We're seeing higher error rate on the Logz.io Kibana UI](https://rewindex.com/company/logz-io/incidents/w6hn7p8c3xfx.md) | none | 2017-10-19 12:13 UTC | 2017-10-19 12:46 UTC | resolved | | [Logz.io](https://rewindex.com/company/logz-io.md) | [We're seeing higher error rate on the Logz.io Kibana UI](https://rewindex.com/company/logz-io/incidents/yh7019dl35lq.md) | none | 2017-10-19 15:45 UTC | 2017-10-19 16:37 UTC | resolved | | [Shopify](https://rewindex.com/company/shopify.md) | [Degraded Shopify Admin search performance](https://rewindex.com/company/shopify/incidents/b1x78krhyd1s.md) | none | 2017-10-19 16:00 UTC | 2017-10-19 16:00 UTC | resolved | | [HubSpot](https://rewindex.com/company/hubspot.md) | [Email open and click tracking using the HubSpot Sales Chrome extension is currently unavailable](https://rewindex.com/company/hubspot/incidents/l3nr85fcjs1r.md) | none | 2017-10-19 22:41 UTC | 2017-10-19 23:57 UTC | resolved | ## Still open from earlier days | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Heap](https://rewindex.com/company/heap.md) | [Temporary Custom Event/Property Latency](https://rewindex.com/company/heap/incidents/y7s8x974m0xc.md) | minor | 2017-10-16 02:59 UTC | 2017-10-19 15:13 UTC | resolved | | [Mixpanel](https://rewindex.com/company/mixpanel.md) | [Temporary Data Ingestion & Message Delay](https://rewindex.com/company/mixpanel/incidents/qtsn41j9nvx9.md) | minor | 2017-10-18 12:40 UTC | 2017-10-19 16:08 UTC | resolved | | [Heap](https://rewindex.com/company/heap.md) | [Temporary Data Latency](https://rewindex.com/company/heap/incidents/c4j0cj60bbcy.md) | minor | 2017-10-18 19:31 UTC | 2017-10-19 01:19 UTC | resolved | | [Amplitude](https://rewindex.com/company/amplitude.md) | [AWS connectivity issues](https://rewindex.com/company/amplitude/incidents/74926lh1q5yy.md) | minor | 2017-10-18 21:13 UTC | 2017-10-19 18:04 UTC | resolved | ## Maintenance | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Application Platform Maintenance](https://rewindex.com/company/bandwidth/incidents/gbl1d3h6ltp3.md) | maintenance | 2017-10-19 09:00 UTC | 2017-10-19 10:00 UTC | resolved | | [Shopify](https://rewindex.com/company/shopify.md) | [\[Scheduled\] Scheduled Maintenance on Core Components](https://rewindex.com/company/shopify/incidents/vz28d9qg3fkq.md) | maintenance | 2017-10-19 11:22 UTC | 2017-10-19 11:50 UTC | resolved | ## Cite this 12 vendor-reported incidents started on 2017-10-19 (UTC) across 9 vendors, 1 labelled major or critical by the vendor. - Canonical URL: https://rewindex.com/outages/2017-10-19 - Citation: Rewindex daily outage roundup, “Outages on October 19, 2017” (2017-10-19 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2017-10-19 (CC BY 4.0). - Markdown link: `[Rewindex daily outage roundup: Outages on October 19, 2017 (2017-10-19)](https://rewindex.com/outages/2017-10-19)` --- Canonical: https://rewindex.com/outages/2017-10-19 · Markdown: https://rewindex.com/outages/2017-10-19.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:11:53.191Z