rewindex

Outages by dayOctober 13, 2017

Outages on October 13, 2017

UTC day 2017-10-13 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

14incidents started
3labelled major or critical
10vendors with a new incident
1still open from earlier days

By vendor label: Critical 1 · Major 2 · Minor 5 · No impact listed 6 · 3 maintenance

Incidents started this day 14

VendorIncidentImpactStartedResolvedStatus
BoxSome Users May Be Experiencing Issues Logging Into Box, Previewing Content, and API returning 500'sCritical (2.1 h)resolved
UnbounceApp.unbounce.com is currently unavailable - Issue with upstream hosting providerMajor (1.8 h)resolved
DiscordUnavailable Guilds & Connection IssuesMajor (1.6 h)resolved
XeroAU Tax and AU Payroll unable to reach ATO to lodge informationMinor (2.8 h)resolved
HeapDelayed Heap SQL SyncsMinor (36 h)resolved
Linode (Akamai)Connectivity Issues - Linode Manager and Linode APIMinor (1.3 h)resolved
SparkPostElevated Metrics API and Message Events API and some UI ErrorsMinor (3.6 h)resolved
PlivoIntermittent call failuresMinor (57 min)resolved
IterableLimit Simultaneous Entrances and Limit Lifetime Entrances IssueNo impact listed (0 min)resolved
ShopifyUnexpected problemNo impact listed (32 min)resolved
ShopifyUnexpected problem with third party tax calculationsNo impact listed (27 min)resolved
ShopifyUnexpected problemNo impact listed (46 min)resolved
ShopifyUnexpected problem with SMS notificationsNo impact listed (40 min)resolved
DiscordAPI LatencyNo impact listed (1.1 h)resolved

Still open from earlier days 1

VendorIncidentImpactStartedResolvedStatus
OptimizelyEPiServer Find EUMinor (23 h)resolved

Maintenance 3

VendorIncidentImpactStartedResolvedStatus
Bandwidth[Scheduled] URGENT IP Network Maintenance in ATL Data CenterMaintenance (6.0 h)resolved
Heap[Scheduled] Scheduled Dashboard DowntimeMaintenance (1.0 h)resolved
Linode (Akamai)[Scheduled] Lish Maintenance in DallasMaintenance (5 min)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Box, Unbounce, Discord, Xero, Heap, Linode (Akamai), SparkPost, Plivo, Iterable, Shopify.

Cite this

14 vendor-reported incidents started on 2017-10-13 (UTC) across 10 vendors, 3 labelled major or critical by the vendor.

Title
Outages on October 13, 2017
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2017-10-13

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