CompaniesBoxMonthly reportsOctober 2017
Box in October 2017: incidents, uptime and changes
9incidents posted
1labelled major or critical
99.71%free of major/critical
92.70%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 2 h 9 min, incident time 2.3 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 1 · Minor 6 · No impact listed 2
Major and critical incidents 1
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Some Users May Be Experiencing Issues Logging Into Box, Previewing Content, and API returning 500's | Critical | 2.1 h | resolved | 10-13 |
Other incidents 8
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Crocodoc Users May Experience Issues With Document Conversions and Previews | Minor | 59 min | resolved | 10-10 | |
| Some users may experience increased latencies for uploads and downloads | No impact listed | 20 min | resolved | 10-11 | |
| Some users may be experiencing delays with API Events, Box Sync, and Box Drive | No impact listed | 4.4 h | resolved | 10-21 | |
| Some Box Users May Be Unable to Use FTP | Minor | 1.1 h | resolved | 10-23 | |
| Some users may be experiencing delays with API Events, Box Sync, and Box Drive | Minor | 4.4 h | resolved | 10-25 | |
| Some users may receive multiple emails for collaboration acceptance notifications | Minor | 1.7 h | resolved | 10-25 | |
| Some users may be experiencing delays with API Events, Box Sync, Box Drive, search indexing, and email notifications | Minor | 44 h | resolved | 10-26 | |
| Some users may be experiencing issues with Box Search | Minor | 1.2 h | resolved | 10-31 |
Cite this
Box posted 9 status incidents in October 2017 (1 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Box in October 2017
- Vendor
- Box
- Date
- URL
- https://rewindex.com/company/box/2017/10