Box: Some users may be experiencing delays with API Events, Box Sync, Box Drive, search indexing, and email notifications
Timeline of updates
- resolved
The extended monitoring period for this issue has ended and no further impact has been observed. If you continue to experience any issues, please contact Box User Services at https://community.box.com/t5/Contact-Support/ct-p/BoxSupport (opens in new tab).
From Box’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.box.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Box, started 2017-10-26 23:03 UTC, resolved after 44 h, 1 update(s).
- Title
- Some users may be experiencing delays with API Events, Box Sync, Box Drive, search indexing, and email notifications
- Vendor
- Box
- Date
- URL
- https://rewindex.com/company/box/incidents/kr8ytb92mn04
Box profileRecent Box incidentsAll outages on October 26, 2017Box in October 2017MarkdownJSON