# Box: Some users may be experiencing delays with API Events, Box Sync, Box Drive, search indexing, and email notifications

> Box status incident “Some users may be experiencing delays with API Events, Box Sync, Box Drive, search indexing, and email notifications” on 2017-10-26: impact minor (vendor’s label), 44 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/box/incidents/kr8ytb92mn04
Last updated: 2017-10-28T19:30:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2017-10-26 23:03 UTC · Resolved: 2017-10-28 19:30 UTC · Duration: 44 h
- Updates: 1
- [Vendor status page: https://status.box.com/incidents/kr8ytb92mn04](https://status.box.com/incidents/kr8ytb92mn04)
- [Company: Box](https://rewindex.com/company/box.md)

## Timeline of updates

- **resolved** 2017-10-28 19:30 UTC: The extended monitoring period for this issue has ended and no further impact has been observed. If you continue to experience any issues, please contact Box User Services at https://community.box.com/t5/Contact-Support/ct-p/BoxSupport.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Box, started 2017-10-26 23:03 UTC, resolved after 44 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/box/incidents/kr8ytb92mn04
- Citation: Box, “Some users may be experiencing delays with API Events, Box Sync, Box Drive, search indexing, and email notifications” (2017-10-26 23:03 UTC). Archived by Rewindex: https://rewindex.com/company/box/incidents/kr8ytb92mn04 (CC BY 4.0).
- Markdown link: `[Box: Some users may be experiencing delays with API Events, Box Sync, Box Drive, search indexing, and email notifications (2017-10-26)](https://rewindex.com/company/box/incidents/kr8ytb92mn04)`


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Canonical: https://rewindex.com/company/box/incidents/kr8ytb92mn04 · Markdown: https://rewindex.com/company/box/incidents/kr8ytb92mn04.md · JSON: https://rewindex.com/api/v1/companies/box/incidents/kr8ytb92mn04 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:22:39.068Z