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Box: Crocodoc Users May Experience Issues With Document Conversions and Previews

MinorStatus: resolvedStarted Resolved (59 min)1 updatestatus.box.com (opens in new tab)

Timeline of updates

  1. resolved

    Box engineering has confirmed that issues with Crocodoc Conversions and Previews are fully resolved. If you continue to experience any issues with the Crocodoc service, please contact the Box User Services team via https://community.box.com/help (opens in new tab)

From Box’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.box.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Box, started 2017-10-10 14:45 UTC, resolved after 59 min, 1 update(s).

Title
Crocodoc Users May Experience Issues With Document Conversions and Previews
Vendor
Box
Date
URL
https://rewindex.com/company/box/incidents/kfxj8w2qv41d

Box profileRecent Box incidentsAll outages on October 10, 2017Box in October 2017MarkdownJSON